Wanya Major
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
District Manager
WGA Legacy Management
02.2024 - Current
- Managed operations of three Class A properties, overseeing a team of six Maintenance and seven Office personnel
- Achieved a rapid increase in property occupancy from 74% to 92% within the initial two weeks
- Efficiently resolved tenant complaints, coordinating timely repairs and support services
- Implemented strategic initiatives resulting in a $28k reduction in occupancy costs across all sites
- Enforced rigorous policies and procedures to uphold properties to the highest standards
- Conducted regular inspections of property interiors and exteriors to identify and address maintenance needs
- Directed daily activities of the Resident Care team, Marketing and Sales, and Maintenance staff.
Property Manager
GCHP Multi-Family
03.2021 - 09.2023
- Managed tenant concerns, facilitating necessary repairs and service provisions
- Conducted move-out inspections to identify and manage repair requirements
- Implemented effective lease renewal programs, maintaining high occupancy rates
- Managed financial operations including budgeting, forecasting, and reporting
- Provided 24-hour emergency on-call service for tenant building issues.
Property Manager
CST Multi-Family Group
06.2018 - 02.2021
- Oversaw 180 on-site tax credit apartment units, consistently achieving 93% or higher physical and economic occupancy rates
- Managed application processes and capital improvement projects
- Handled resident complaints and coordinated maintenance requests
- Administered financial operations including accounts payable and receivables.
Assistant Property Manager
The Commonwealth Companies
12.2017 - 05.2018
- Co-managed 400 tax credit apartment units, ensuring compliance with local and state regulations
- Utilized Yardi Voyager for daily operations and financial management
- Addressed tenant inquiries and complaints, managing leasing office operations.
Assistant Property Manager / Floating Leasing Consultant
CF Real Estates
11.2015 - 12.2017
- Managed rent collection and financial transactions with accuracy and timeliness
- Handled resident inquiries, complaints, and leasing document processing
- Conducted property inspections and recommended improvements as necessary
- Maintained detailed records and reports according to company policies.
Education
High School Diploma -
Chalmette High School
Chalmette, LACurrently pursuing [degree/major] -
Nunez College
Chalmette, LA06.2024
Skills
Leadership skills
Recruiting and Hiring
Strategic Planning
Customer Service
Training and coaching
Attention to Detail
Goal Setting and Performance Metrics
Operations Management
Customer Relations
Websites
Timeline
District Manager
WGA Legacy Management
02.2024 - Current
Property Manager
GCHP Multi-Family
03.2021 - 09.2023
Property Manager
CST Multi-Family Group
06.2018 - 02.2021
Assistant Property Manager
The Commonwealth Companies
12.2017 - 05.2018
Assistant Property Manager / Floating Leasing Consultant
CF Real Estates
11.2015 - 12.2017
High School Diploma -
Chalmette High School
Currently pursuing [degree/major] -
Nunez College
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