Summary
Overview
Work History
Education
Skills
Timeline
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Ward Patrick

North Charleston,SC

Summary

Technical Training Instructor specializing in simplifying complex technical concepts for diverse skill levels using innovative teaching methods. Demonstrated success in clear and effective communication of technical information. Strong collaborator with a focus on student engagement and learning outcomes.

Overview

27
27
years of professional experience

Work History

Technical Training Instructor

ReadySC
North Charleston, South Carolina
08.2023 - Current
  • Specializes in Production System courses Product Standards Data System, Engineering Information Delivery, and Velocity in addition to eight Material Handling Equipment courses for manufacturing support.
  • Applies instructional skills to lead learners and manage classroom/lab environments professionally.
  • Utilizes Boeing Training Management System for documenting student course completion and performance.
  • Instructs employees on proper operating procedures for PIT (Powered Industrial Trucks), MEWPs (Mobile Elevating Work Platforms), and stock chasers and non-aircraft tugs, ensuring compliance with safety protocols.
  • Identifies business-specific learning objectives, adapting the curriculum to meet diverse needs.
  • Conducts assessments and collaborates with cross-functional teams to achieve business goals.
  • Maintains a productive learning environment by addressing behavioral issues promptly, according to policies.

Senior Store/Area Manager

General Nutrition Centers
Pittsburgh, Pennsylvania
03.2014 - 08.2023
  • Conducted regular team meetings to update staff on new products and promotions.
  • Efficiently resolved customer inquiries, complaints, and returns.
  • Oversaw performance of regional and local sales managers and staff.
  • Established challenging goals for employees to exceed business targets.
  • Cultivated relationships with suppliers and key clients to enhance business development.
  • Implemented training programs to coach staff on best practices for profitability.

Unit Training Manager

Northrop Grumman
Reston, Virginia
10.2008 - 10.2010
  • Trained over 160 Security Forces members on active shooter and emergency response protocols.
  • Established professional relationships with Manas AB commander and senior officials regarding training issues.
  • Requested quotas for mandatory formal courses and monitored Education and Training processes.
  • Evaluated individual knowledge against job standards to identify training requirements for key positions.

Event Protocol Support

Missile Defense Agency
Colorado Springs, Colorado
02.2007 - 07.2008
  • Assisted in the hosting and support of classified and unclassified wargames on all scenario levels, including coalition and international
  • Provided exercise support and other analyses related to job functions
  • Worked directly with highest ranking military and civilian Department of Defense and Missile Defense Agency officials

Military Working Doghandler

United States Air Force
San Antonio, Texas
03.1998 - 02.2008
  • Hand-selected to collaborate with United States Secret Service for K-9 explosive detection protection of high-profile officials.
  • Provided K-9 explosive detection support during three overseas deployments in Saudi Arabia, Iraq, and Kuwait.
  • Managed training and career development programs for Security Forces troops..
  • Maintained comprehensive records documenting animal health, diet, and behavior.

Education

Bachelor of Science - Nutrition & Dietetics

University of North Florida
Jacksonville, FL
05.2015

Skills

  • Employee training and coaching
  • Performance assessment and feedback
  • Effective communication skills
  • Learning management systems expertise
  • Training delivery and materials preparation
  • Presentation skills and professional demeanor
  • Understanding learning styles
  • Database management proficiency

Timeline

Technical Training Instructor

ReadySC
08.2023 - Current

Senior Store/Area Manager

General Nutrition Centers
03.2014 - 08.2023

Unit Training Manager

Northrop Grumman
10.2008 - 10.2010

Event Protocol Support

Missile Defense Agency
02.2007 - 07.2008

Military Working Doghandler

United States Air Force
03.1998 - 02.2008

Bachelor of Science - Nutrition & Dietetics

University of North Florida

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