Ward Zeigler
Jacksonville,FL
Overview
8
8
years of professional experience
Work History
Supervisor
Chik-Fil-A
08.2024 - Current
- Lead tech specialist in our order processing and delivery system: iPads, Headset technician, etc. Tasked to repair devices and implement team corrections if any systems malfunctioned.
- Tasked to lead and coach team members in performing excellent customer service, cleanliness, and connections with guests.
Quality Assurance Analyst
nRollTech
10.2021 - 01.2024
- Implement quality control and compliance as well as documentation in detail for the testing of various builds and systems in the field of QA testing.
- Tasked with deadlines as well as when to prioritize one project over another to meet company promises and deliver quality results in a timely manner.
Supervisor
Chik Fil A
01.2019 - 10.2021
- Lead tech specialist in our order processing and delivery system: iPads, Headset technician, etc. Tasked to repair devices and implement team corrections if any systems malfunctioned.
- Tasked to lead and coach team members in performing excellent customer service, cleanliness, and connections with guests.
BcABA Therapist
Healing Hearts Therapy LLC
04.2017 - 01.2019
- Fostered an environment of peace, satisfaction, and personal-emotional growth for my clients.
- Uphold a positive demeanor in order to better help the client(s) to reach for their peak in their socializing needs as well as emotional support for the client(s) and their families.
Education
B.A. - Psychology, Sociology
University of North Florida
Jacksonville, FL08.2016
Skills
- Customer Service
- Communication
- Leadership
- Creativity
- Self Motivated
- Interpersonal Skills
Timeline
Supervisor
Chik-Fil-A
08.2024 - Current
Quality Assurance Analyst
nRollTech
10.2021 - 01.2024
Supervisor
Chik Fil A
01.2019 - 10.2021
BcABA Therapist
Healing Hearts Therapy LLC
04.2017 - 01.2019
B.A. - Psychology, Sociology
University of North Florida
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