Warren Cha
Fountain Valley,CA
Summary
Results driven professional with 8 years in customer focused roles and extensive experience acquiring and managing clients through entrepreneurial coaching businesses in fitness and music production. Recently gained hands on experience in high volume sales, honing deal closing and consultative selling skills. Skilled at building trust, driving client retention, and delivering tailored solutions.
Overview
8
8
years of professional experience
Work History
Sales Closer
My Auto Guard
01.2026 - Current
- Handle approximately 100 daily client interactions (30 inbound, 70 outbound)
- Achieve 20–25% close rate on inbound opportunities
- Maintain 5% outbound close rate while managing high objection volume
- Generate consistent monthly revenue through structured pipeline management
- Navigate compliance driven sales environment while maintaining professional client communication
Music Production Coach
Self Employed
01.2025 - Current
- Provide 1:1 coaching to clients on music production techniques and creative development
- Develop customized learning plans based on client goals
- Maintain ongoing client relationships to drive retention and referrals
- Manage scheduling, invoicing, and client communications independently
Hospitality & Client Service Experience
Various Restaurant Concept
03.2018 - 01.2025
- Served 100+ guests per shift in high volume environments while maintaining personalized service
- Built long term guest relationships resulting in repeat business and referral traffic
- Increased average ticket size through consultative upselling techniques
- Resolved customer concerns efficiently to preserve brand loyalty
- Informally trained and onboarded new team members on service standards and sales techniques
- Collaborated with cross functional teams to ensure seamless service delivery
Fitness Coach
Self Employed
02.2021 - 01.2023
- Designed personalized training programs for clients
- Built and maintained client relationships through consistent progress tracking
- Generated leads through social media and referrals
- Managed end to end client lifecycle from onboarding to retention
Education
Orange Coast College
Costa Mesa, CAEconomics
University of California Riverside
Riverside CaliforniaSkills
- Client Relationship Management
- High Volume Sales
- Deal Closing
- Consultative Selling
- Account Development
- Retention Strategies
- Entrepreneurial Mindset
- Problem Solving
Timeline
Sales Closer
My Auto Guard
01.2026 - Current
Music Production Coach
Self Employed
01.2025 - Current
Fitness Coach
Self Employed
02.2021 - 01.2023
Hospitality & Client Service Experience
Various Restaurant Concept
03.2018 - 01.2025
Orange Coast College
Economics
University of California Riverside