Warren Nelson
Carrollton,TX
Summary
Self-directed manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
12
12
years of professional experience
Work History
Branch Manager
Point Bank
Lewisville, TX
04.2022 - Current
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Identified and capitalized on community business opportunities with effective networking.
Warehouse Safety Specialist
Amazon
Sturtevant, WI
11.2020 - 07.2021
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Wrote reports outlining safety issues and potential correction options.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Led training courses for employees at all levels.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Conducted safety audits and investigated quality issues.
Security Forces Flight Chief
United States Air Force, USAF
Hurlburt Field, FL
10.2006 - 01.2018
- Managed large and diverse group of personnel consisting of both American and foreign defense forces.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Managed logistical coordination and communication.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Handled administrative requirements, maintained records and submitted operational reports.
- Unit Deployment Instructor-Developed/Orchestrated deployment training program for 1174 military personnel.
Education
Bachelor of Science - General Studies
Columbia College
Mesquite, TX06.2022
Associate of Science - Human Services
Columbia College
Mesquite, TX04.2021
Skills
- Customer Service
- Motivational Techniques
- Performance Review
- Regulatory Compliance
- Operational Reporting
- Adaptable to Changing Conditions
- Event Planning
- Coaching and Mentoring
- Problem Anticipation and Resolution
- Employee Training Oversight
- Prioritizing and Planning
- Banking Products and Services
Timeline
Branch Manager
Point Bank
04.2022 - Current
Warehouse Safety Specialist
Amazon
11.2020 - 07.2021
Security Forces Flight Chief
United States Air Force, USAF
10.2006 - 01.2018
Bachelor of Science - General Studies
Columbia College
Associate of Science - Human Services
Columbia College
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