Waseem Ali
Ozone Park,New York
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Technician
MS Network Solutions
9 2021 - 3 2024
- IT Solutions
- Networking
- Configure Routers, port forwarding and setting static ip address
- Testing and certifying cables before connecting equipment
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency
Telecom Technician
R&R Tech Solutions Corp
08.2020 - 03.2021
- Responsible for repairing, installing, modifying and upgrading telecommunications systems and related equipment
- Installing, upgrading and decom radio towers
- Conducted regular preventative maintenance on telecom systems, reducing the frequency of unplanned outages and improving system reliability
Telecom Technician
New AB Management INC
01.2019 - 03.2020
- Inspect and service equipment and wiring
- Responsible for repairing, installing, modifying and upgrading telecommunications systems and related equipment
- I was able to identify faults through diagnostic testing to ensure that there are no exposed cable and ordered replacement components as needed
Assistant Coordinator
Ozone Towing II Inc.
06.2013 - 09.2017
- Developed and utilized good relationships with repeat customers that increased positive feedback
- Developed comprehensive reports for management review, leading to informed decision-making processes
- Prioritized tasks effectively under tight deadlines while maintaining a strong attention to detail throughout all aspects of work responsibilities
Education
Associate of Arts -
Kingsborough Community College
Queens, New York 01.2023 - Current
High School Diploma -
Edison High School
Queens, NY 05.2013 - 05.2017
Skills
Mechanical Aptitudeundefined
Volunteer Experience
- New York City Blood Drive, 05/29/14 - 05/01/19, Assisted in bringing awareness to the Blood Drive in my High School. Assisted in the registration process.
- Masjid Al-Ansar, Jamaica, New York, 06/01/13 - 2019 Supervising and communicating with kids ranging from ages 5-12 years old.
Timeline
Associate of Arts -
Kingsborough Community College
01.2023 - Current
Telecom Technician
R&R Tech Solutions Corp
08.2020 - 03.2021
Telecom Technician
New AB Management INC
01.2019 - 03.2020
Assistant Coordinator
Ozone Towing II Inc.
06.2013 - 09.2017
High School Diploma -
Edison High School
05.2013 - 05.2017
Technician
MS Network Solutions
9 2021 - 3 2024
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