Summary
Overview
Work History
Education
Skills
Timeline
Generic

Watson Stanley Price

Summary

Consistently exceeding goals and customer service objectives; skillfully working with all employees to enhance performance and improve day-to-day operations. Enthusiastic Senior Patient Coordinator-motivated to working with patients, families and staff care team efficiently while always being a friendly, adaptable and collaborative professional successfully thinking of satisfying solutions to complex problems.

Overview

14
14
years of professional experience

Work History

Senior Patient Coordinator

Weill Cornell
New York, NY
11.2022 - Current
  • Mentored team members to enhance professional development and accountability adhering to our mission statement.
  • Assisted my manager with; coordinator schedules to meet coverage and service demands. and delegated assignments-such as our "Ambassador" role- to help our patients register smoothly with our KIOS system.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry patients.
  • Evaluated co workers performance and conveyed constructive feedback to improve skills as well as building positive rapport to boost morale and strengthen motivation.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Delivered excellent patient experiences and direct care.

Office Supervisor

Securitas
New York, NY
09.2010 - 11.2022

-Access control of building-overseeing 12,000+ individuals 60+ companies.

-Worked together in harmony with property managers and building director to aid in investigations.

-Made sure that certificate of insurances were up to date when it came to contractors working in the building.

-Implemented policies and procedures to improve office operations.

-Answered and transferred phone calls; troubleshooting tenant issues.

-Delegated employee tasks and duties

Education

High School Diploma - Health Professions and Human Services

Borough of Manhattan Community College
New York, NY

Skills

  • Time Management
  • good at resolving conflict
  • Attention to Detail
  • critical thinker

Timeline

Senior Patient Coordinator

Weill Cornell
11.2022 - Current

Office Supervisor

Securitas
09.2010 - 11.2022

High School Diploma - Health Professions and Human Services

Borough of Manhattan Community College
Watson Stanley Price