Wayne Blackwell Jr.
Fort Worth
Summary
Reliable professional committed high-quality work. Skilled in helping modernize workplaces and maintaining high levels of organization. Resourceful and personable with excellent multitasking abilities.
Overview
11
11
years of professional experience
Work History
Service & Training Manger
Lazy Dog Restaurant & Bar
Euless
04.2019 - Current
- Leading a service team, overseeing daily operations, ensuring quality customer service, and managing resources to meet customer needs and improve service quality.
Operations Supervisor
Southwest Airlines
Dallas
05.2017 - 08.2024
- Identified areas of improvement and developed strategies to increase efficiency.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
Freight Flow Manager
Lowes Home Improvment
San Angelo
01.2014 - 05.2016
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Education
Bachelor of Arts - Communications
Angelo State University
San Angelo, TX05-2012
High School Diploma -
Katy Taylor High
Katy, TX05-2008
Skills
- Customer service
- Team leadership
- Performance metrics
- Operational efficiency
- Inventory management
- Conflict resolution
- Employee training
- Project management
- Time management
- Effective communication
Timeline
Service & Training Manger
Lazy Dog Restaurant & Bar
04.2019 - Current
Operations Supervisor
Southwest Airlines
05.2017 - 08.2024
Freight Flow Manager
Lowes Home Improvment
01.2014 - 05.2016
Bachelor of Arts - Communications
Angelo State University
High School Diploma -
Katy Taylor High