Wayne Kiefer
Fawn Twp,PA
Summary
Certifications
. Stihl Sales Training (2021)
. Honda Sales Training (2020).
. Commerical Drivers License (2010)
. National Safety Council Defensive Driving (2013)
. ARA Professional Education (2012)
. Genie Operating Training (2009)
. Forklift Training
. Makita Sales Training (2006)
. IT Ramset/Redhead Powder & Gas Repair Training (2004)
. Diamond Products Distributor Training (2004)
. Ridgid Service Training (2004)
. Greenlee Product Service Training (2003)
. Karcher Service Training (1997)
Overview
35
35
years of professional experience
Work History
Sr Equipment Rental Specialist
Sunbelt Rentals
Pittsburgh Pa
07.2020 - Current
- Managed rental agreements for equipment, ensuring compliance with company policies and customer requirements.
- Provided expert advice on equipment selection, optimizing customer satisfaction and project efficiency.
- Coordinated logistics for equipment delivery and pickup, streamlining operations and enhancing service reliability.
- Trained new staff on rental processes and software systems, improving team performance and knowledge retention.
Tool Rental & Tool Sales
Advantage Rental Inc
Pittsburgh, PA
04.2001 - 05.2017
- Manager (2015-2017)
- Managed rental agreements for equipment, ensuring compliance with company policies and customer requirements.
- Provided expert advice on equipment selection, optimizing customer satisfaction and project efficiency.
- Coordinated logistics for equipment delivery and pickup, streamlining operations and enhancing service reliability.
- Developed relationships with clients to understand their needs, fostering loyalty and repeat business opportunities.
- Trained new staff on rental processes and software systems, improving team performance and knowledge retention.
- Analyzed inventory levels to forecast demand, reducing downtime and increasing resource availability.
- Implemented process improvements that reduced turnaround times for rentals, enhancing overall operational efficiency.
Repair Technician
Snyder Electric Co
Pittsburgh, PA
04.1991 - 04.2001
- Diagnosed electrical issues in various equipment, ensuring timely repairs and minimizing downtime.
- Performed routine maintenance on electrical systems to enhance reliability and performance.
- Collaborated with team members to troubleshoot complex repair challenges and develop effective solutions.
- Trained junior technicians on best practices for equipment repair and safety protocols.
- Led initiatives to optimize inventory management of repair parts, streamlining operations and reducing costs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
Education
Electronics
South Vo-Tech
Pittsburgh, PATimeline
Sr Equipment Rental Specialist
Sunbelt Rentals
07.2020 - Current
Tool Rental & Tool Sales
Advantage Rental Inc
04.2001 - 05.2017
Repair Technician
Snyder Electric Co
04.1991 - 04.2001
Electronics
South Vo-Tech