Results-driven VP of Operations with over 20 years of experience in supply chain management and strategic planning. Achieved significant cost reductions while enhancing productivity through effective team leadership and communication. Demonstrated ability to drive operational excellence and optimize processes, leading to improved service delivery and vendor relationships.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Multi Unit Franchise Owner
Killwins Lake Worth Beach and Boca Raton
West Palm Beach, Florida
05.2021 - Current
Oversaw day-to-day business operations, managing staffing, budgeting, and payroll to maintain operational stability.
Managed daily operations and logistics for gourmet treat production, ensuring timely delivery and high-quality standards.
Coordinated inventory management and supply chain logistics to enhance operational workflow and reduce delays.
Led customer service initiatives to boost client satisfaction and loyalty.
Collaborated with co-owners on strategic growth decisions for the company.
Trained staff on food safety protocols and production techniques.
Monitored expenses to maintain compliance with allocated budgets for projects.
Established policies to ensure adherence to local, state, and federal regulations.
Managed daily operations for multiple franchise locations in high-traffic areas.
VP of Operations Director of Purchasing
Huff United Paper
Richmond , VA
07.1993 - 03.2021
Led operational strategy to streamline processes and boost productivity.
Managed supply chain logistics to ensure timely product and service delivery, optimizing operational flow.
Developed strategies that improved efficiency and reduced operational costs.
Collaborated with senior leadership to establish strategic initiatives, aligning operations with long-term growth objectives.
Analyzed operational data to identify trends that supported informed decision-making.
Negotiated contracts with vendors, securing favorable pricing and terms.
Evaluated supplier performance through regular assessments and constructive feedback sessions.
Created detailed reports on procurement activities, equipping senior management with insights for strategic decision-making.
Education
Bachelor of Arts - Industrial Psychology
State University of New York
New Paltz
12-1990
Skills
Supply chain management
Procurement strategy
Vendor management
Contract negotiation
Strategic planning
Project management
Operational efficiency
Financial oversight
Risk assessment
Data analysis
Team leadership
Problem solving
Critical thinking
Analytical skills
Organizational skills
Multitasking abilities
Effective communication
Certification
ServSafe Manager certification
Accomplishments
Twice awarded national safety manager of the year by Zurich assurance company