Summary
Overview
Work History
Skills
Timeline
Generic

Wayne Rand

Penticton,BC

Summary

I am a sales associate with proven expertise in customer service and teamwork. Skilled in wine recommendations and food pairings, I excel in creating memorable tasting experiences. Reliable and punctual, I leverage my knowledge of wines and sales to drive customer engagement and enhance wine club memberships.

Overview

9
9
years of professional experience

Work History

Sales Associate/ Wine Tasting

D'Angelo Estate Winery
05.2022 - 10.2025

Open and close wine shop when required

Ensure wine shop and outside areas are clean including picnic are tables.

Ensure all wines for tasting are available and well stocked

Greet customers in a friendly manner

Inform customers about the winery

Introduce the wines and explain our wine making process

Discuss potential wine food pairings

Answer any question about the wines or process

Introduce the wine club and benefits or membership

Ensure glasses are clean as required

Stock shelves

Help with wine club maintenance

Perform end of day close

Sales Associate/ Wine Tasting

Nighthawk Winery
05.2021 - 10.2021

Opening process for winery and restaurant

Ensure all glasses utensils are cleaned and polished

Wrap utensils in napkins for the restaurant

Ensure all areas are clean inside and out

Ensure wines are ready for daily tasting

Maintain washroom cleanliness and properly stocked

Ensure additional sales items are clean, stocked and properly displayed

Greet customers in a friendly manner

Introduce daily wines for tasting

Inform customers about the winery and restaurant

Introduce and explain addition sale items

Discuss wine club and the benefits of the club

Complete sales transaction for wines and additional sales items

Stock wine and additional sale items as required

Support restaurant staff when required

Sales Associate/Tasting Room

Black Widow Winery
05.2016 - 10.2020

Greet customers in a friendly inviting manner

Explain daily wine tasting flights and charges

Introduce and inform customers about wines, and the winery story

Recommend wines and food pairing

Introduce additional sales items

Discuss wine club and benefits of joining the club

Complete sales transactions

Assist other team members as required

Stock and maintain inventory

Ensure cleanliness inside and out

Open and close when required

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Sales expertise
  • Microsoft Office
  • Wines of BC Level 2
  • Serve it Right

Timeline

Sales Associate/ Wine Tasting

D'Angelo Estate Winery
05.2022 - 10.2025

Sales Associate/ Wine Tasting

Nighthawk Winery
05.2021 - 10.2021

Sales Associate/Tasting Room

Black Widow Winery
05.2016 - 10.2020
Wayne Rand