Wayne Trombly
Eliot,ME
Summary
Seasoned leader with a proven track record at Ladesco Inc, And with Great Bay Manufacturing. Adept in operations management and fostering customer relations. Skillfully balances human resources and financial planning to drive business growth. Achieved significant efficiency improvements and nurtured strong team collaboration. Excels in relationship building and strategic decision-making, ensuring high client satisfaction and repeat business.
Overview
19
19
years of professional experience
Work History
Owner
Lilac Printing
04.2020 - 09.2024
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Interacted well with customers to build connections and nurture relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Owner
Great Bay Manufacturing
02.2018 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Vice President
Ladesco Inc
02.2015 - 01.2018
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Increased company growth through collaboration with sales and marketing departments.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Oversaw business-wide changes to modernize procedures and organization.
- Managed financial, operational and human resources to optimize business performance.
- Streamlined operational processes to improve efficiency and reduce costs.
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
- Improved operational workflows, resulting in noticeable cost reductions while maintaining high-quality standards.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Plant Manager
Ladesco Inc
03.2009 - 02.2015
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Provided direction and leadership to all levels of employees and managers.
- Directed employees and related programs to maximize team productivity and facility output.
- Maximized plant safety through proactive strategies and well-structured training.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Identified and resolved process and equipment issues to minimize production downtime.
- Oversaw daily operations of 30,000 sq. Ft. Manufacturing plant.
QC Inspector
Ladesco Inc
05.2005 - 03.2009
- Coordinated with suppliers to establish clear expectations regarding material quality and adherence to specifications, minimizing potential disruptions in production due to substandard materials received from vendors.
- Proposed and implemented improvements to reduce errors and rejected items.
- Documented findings and generated reports with data and recommendations.
- Ensured compliance with industry standards by performing regular audits of manufacturing processes.
- Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
- Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
- Reduced defects and waste by implementing effective corrective actions in response to inspection findings.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Updated quality control records and reports.
Education
High School Diploma -
Oyster River
Durham, NH06-1997
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Staff management
- Human resources
- Customer service
- Financial planning
- Profit and loss analysis
Timeline
Owner
Lilac Printing
04.2020 - 09.2024
Owner
Great Bay Manufacturing
02.2018 - 03.2024
Vice President
Ladesco Inc
02.2015 - 01.2018
Plant Manager
Ladesco Inc
03.2009 - 02.2015
QC Inspector
Ladesco Inc
05.2005 - 03.2009
High School Diploma -
Oyster River
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