WAYNE A. LAWSON II
Fort Myers
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager (while Pursuing Education)
DOC
01.2017 - 01.2024
- Managed team responsible for developing and delivering training curriculums and courses on the topics of Emotional Intelligence (EQ), Communication, Critical Thinking, Leadership, and Conflict Resolution.
Chief Executive Officer
IPexpert, Inc.
01.2001 - 01.2016
- Founded tech startup in 2001, with less than $25,000 in capital (and no funding) and grew to over $5M in annual revenue within 5 years of launch
- As CEO, iPexpert was recognized as one of Inc Magazine’s “Fastest Growing Private Companies” in 2007, 2008, and 2009
- Developed a growth-focused, inspiring and rewarding culture as well as an award-winning customer service team (and system) which resulted in iPexpert being awarded the “Economic Bright Spot Award” by Corp! Magazine in 2012, 2013, and 2014
- Designed and implemented a customized methodology of recruiting, interviewing, hiring, training, coaching and developing staff members – which resulted in less than a 3% turnover rate over 15 consecutive years
- Provided digital marketing oversight, content creation and brand development guidance - resulting in iPexpert being recognized as the “Most Respected CCIE Lab Training Company” by IT Certification Magazine in 2004, 2005, 2006, 2007, 2011, and 2015
- Maintained a 99.2% customer satisfaction rating from 2003 to 2016 resulting in 5,300+ successful clients (from 180+ countries), thousands of client testimonials, hundreds of referrals, and clients from 96 of the Fortune 100 companies
Education
Master of Business Administration (MBA) -
California Coast University
12.2021
Bachelor of Arts, Business Administration (BA) -
Adams State University
12.2020
Certified Fitness Trainer
International Sports Sciences Association (ISSA)
01.2019
Certified Bodybuilding Specialist
International Sports Sciences Association
05.2018
Specialist in Sporets Nutrition
International Sports Sciences Association
05.2018
Skills
- Leadership
- Relationship Building
- Sales Management
- Business Growth
- Written & Verbal Communication
- Customer Satisfaction
Certification
- Certified Drug and Alcohol Treatment Specialist
- Certified Paralegal
- CPR Certified
- AED Certified
Keywords
- Results Oriented
- Sales Processes
- Business Analytics
- Digital Marketing
- Business Development
- Email Marketing
- Problem Solver
- Risk Mitigation
- Business Ethics
Military Service
US Marine, 1991-10-15, 1995-10-15, Honorable Discharge, Good Conduct Medal, National Defense Medal
Timeline
Operations Manager (while Pursuing Education)
DOC
01.2017 - 01.2024
Chief Executive Officer
IPexpert, Inc.
01.2001 - 01.2016
Master of Business Administration (MBA) -
California Coast University
Bachelor of Arts, Business Administration (BA) -
Adams State University
Certified Fitness Trainer
International Sports Sciences Association (ISSA)
Certified Bodybuilding Specialist
International Sports Sciences Association
Specialist in Sporets Nutrition
International Sports Sciences Association
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