Hardworking , dedicated and focused on completing work efficiently to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
12
12
years of professional experience
Work History
Amazon Driver /Dispatcher/lead Driver Trainer
Total Package Logistics
07.2022 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Coordinated efficient routes to avoid delays and optimize schedules.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Youth Prevention Specialist
Gang Alternative
Lauderdale Lakes, FL
04.2024 - 07.2024
Provided case management services including referrals to additional resources such as mental health providers or social service agencies.
Coordinated outreach efforts within target communities through tabling events, presentations.
Provided crisis intervention services to youth and their families.
Established positive relationships with local businesses and organizations for partnership opportunities.
Organized and facilitated workshops, seminars, and group activities for at-risk youth.
Maintained records of program activities and outcomes for reporting purposes.
Partnered with local schools, law enforcement agencies, and other stakeholders to implement evidence-based prevention strategies in the community.
Participated in trainings related to adolescent development and substance abuse prevention.
Connected individuals with relevant community resources and coordinated referrals.
EXPERIENCE
Driver
heron
10.2021 - 07.2022
Managed time and planned routes to meet consumer demands and provide customer satisfaction
Monitored and inspected vehicle and equipment, performing minor maintenance and repairs to correct issues
Loaded and unloaded trucks, vans and automobiles
Followed prescribed routes and time schedules to attain on-time delivery
Handled bagged products with care and delivered to customers in pristine condition.
Transported materials between the business hubs, retail customers and wholesale vendors.
Juvenile Detention Officer
State of Florida
10.2020 - 10.2021
Supervised and documented inmate movements transporting to and from detention facilities, programs, and community services
Observed inmates continuously to maintain safety and enforce facility rules
Inspected living areas and personal belongings regularly to detect and seize unauthorized or dangerous items
Booked and released inmates in and out of detention facilities according to established policies and procedures
Intervened during fights and disturbances to stop unauthorized behaviors and restore order
Settled disputes between inmates.
Collaborated with multidisciplinary teams to develop individualized case plans for each juvenile detainee to foster personal growth and development.
Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
Provided crisis intervention services during emergencies or critical incidents involving detainees or staff members.
Coordinated visitation schedules between detainees and their families or attorneys to ensure compliance with facility regulations.
Managed transportation of juveniles to court hearings or medical appointments while maintaining strict adherence to safety protocols at all times.
Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
Waitress
Waffle House
11.2012 - 10.2020
Wrote patrons' food orders on order slips, memorized orders, or entered orders into
computers for transmittal to kitchen staff.
Education
Bachelor of Arts - Criminal Justice
Miami Dade College
Miami, Fl
12.2019
Skills
Perimeter control Maintain records
Public speaking Task prioritization
Analytical thinking Problem-solving
Verbal communication Motivation
Dispatching Experience
Customer Experience
Surveillance Experience
Hospitality Experience
Sales Experience
Crisis Intervention Training
Community Mental Health Programs
Safety and Security Enforcement
First Aid and CPR Certified
Database Management
Timeline
Youth Prevention Specialist
Gang Alternative
04.2024 - 07.2024
Amazon Driver /Dispatcher/lead Driver Trainer
Total Package Logistics
07.2022 - Current
EXPERIENCE
Driver
heron
10.2021 - 07.2022
Juvenile Detention Officer
State of Florida
10.2020 - 10.2021
Waitress
Waffle House
11.2012 - 10.2020
Bachelor of Arts - Criminal Justice
Miami Dade College
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