Waynette Clark Harmon
Owner Operater
Salisbury,MD
28
years of professional experience
Results-driven professional transitioning into Pharmaceutical Sales, with award-winning experience in customer relationship management and effective communication. Expertise in understanding customer needs, managing competing priorities, and delivering impactful presentations. Committed to educating healthcare professionals, fostering enduring relationships, and driving territory growth while upholding the highest standards of professionalism and compliance.
Work History
Owner
11 Years 9 Months- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Oversaw financial management, budgeting, and expense tracking for profitability.
- Cultivated relationships with clients to enhance customer satisfaction and retention.
Award Winning Sales Representative
16 Years 7 Months- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Resolved customer inquiries and complaints efficiently, fostering loyalty and retention.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Associate of Science - Nursing
- 3.9 GPA
Bachelor of Science - PGA Golf Management/ Hospitality Management
Graduated Summa Cum Laude 3.9 GPA
Skills
Award Winning Sales Leader
Negotiation and Persuasion
Relationship Building
Customer Needs Analysis
Product Presentations
Professional Communication
Compliance & Ethical Selling
Microsoft Office / Google Workspace
Business operations management
Timeline
Owner
Owner Operater
08.2014 - 05.2026Read More
Award Winning Sales Representative
Verizon
01.1998 - 08.2014Read More
Wor Wic Community College
Associate of Science from Nursing
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University of Maryland Eastern Shore
Bachelor of Science from PGA Golf Management/ Hospitality Management
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