Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Regal Cinemas
Englewood, CO
01.2023 - Current
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Developed a system for tracking inventory and ordering supplies as needed.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Greeted customers and provided information about movies, tickets, concessions, and theater policies.
Operated cash registers to process customer transactions for tickets and concession items.
Organized ticket lines to ensure efficient seating of patrons within the theater.
Checked tickets at entrance to verify accuracy of admission numbers.
Ensured compliance with health regulations related to food handling practices.
Server Assistant
Reiver's Bar And Grill
Denver, CO
02.2023 - 07.2023
Greeted guests and answered any questions they had about the menu.
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Organized menus, silverware, and condiments at each table prior to seating guests.
Checked in with customers throughout their meal to ensure satisfaction.
Resolved customer complaints swiftly and professionally when needed.
Restocked bar items such as napkins, straws, cups and glassware as necessary.
Followed health code standards while handling food and beverage items.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Sales Representative
Fudge Ladies
Canon City, Colorado
05.2019 - 04.2023
Sold, upsold and cross-sold food products to customers.
Adhered to food safety protocols to protect customers.
Recommended merchandise to customers based on needs and preferences.
Bagged or packaged purchases and wrapped gifts.
Greeted customers to determine wants or needs.
Placed special orders or called other stores to find desired items.
Computed purchases and received and processed cash or credit payment.
Organized store by returning merchandise to proper areas and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Barista
Starbucks
Canon City, Colorado
08.2021 - 11.2022
Collected payments and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Stocked customer service stations with paper products or beverage preparation items.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Followed health, safety and sanitation guidelines to pass state inspections.
Listened to customer desires and needs to recommend optimal products.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Addressed and resolved customer concerns to maintain brand loyalty.