Open To Work
William D. Duvic, Jr.
Houston,TX
Summary
Diligent technology executive with strong background in leading practice operations and strategy development. Proven success in enhancing client satisfaction and streamlining processes, resulting in significant improvements in efficiency and service delivery. Demonstrated expertise in team leadership, digital transformation, and strategic planning.
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Overview
25
25
years of professional experience
8
8
Certifications
2
2
Degrees
Accomplishments
- Supervised five teams of three staff members on five simultaneous projects for different organizations in different cities.
- Achieved decreased turnaround time for solving data quality issues through effectively implementing a Master Data Management Framework.
- Documented and resolved problems related to paper files being lost, which led to a new file document tracking process that reduced losses by 99%.
- Collaborated with Finance and Operations departments in the deployment of a new Enterprise Resource Planning system.
Work History
Data Management Practice Director
iSphere Innovation Partners, LLC
03.2024 - Current
- Build and provide oversight of multiple project teams for multiple clients
- Develop and execute strategic data and information management service products for our clients
- Project types:
- Enterprise-level Software Implementation
- Strategic Data Management Initiatives
- Software Development Management
- Strategic Artificial Intelligence / Machine Learning Analysis
- Data Governance Framework Implementation
- Fit-Gap Analysis and Process Development
- Worked with Marketing department to develop pricing strategies
Principal Consultant
iSphere Innovation Partners, LLC
04.2017 - 03.2024
- Participated in multiple enterprise information technology projects for medium and large clients
- Roles held:
- Business Analyst
- Data Analyst
- Process Development Manager
- Application Development Manager
IT System Administrator
Capital National Financial
05.2013 - 12.2016
- Azure Cloud Systems Management
- VoIP Office System Administration
- Office 365 User & Account Management
- IT Asset Management
Data Analyst
Institute for Evidence-Based Change
01.2011 - 03.2013
- Coordinated >500 annual Cal-PASS data submissions from K-12 & post-secondary educational partners in multiple states
- Member of IT-Research Advisory Council, made up of staff from state education administration, K-12 research & administration, community college research & administration, and university research & administration
- Developed processes and IT operation procedures
- Support all departments with data-based deliverables
Data Analyst
Grossmont-Cuyamaca Community College District Auxiliary
11.2007 - 12.2010
- Coordinated >200 annual Cal-PASS data submissions from K-12, community college, and university campus partners
- Developed process management and IT operation procedures
- Support all departments with their projects to ensure deadlines were always met
Account Manager
Lender’s First Choice
02.2004 - 10.2007
- Preparation of title and closing documentation for mortgage transactions
- Document Preparation for mortgage loan closings in a very high volume
- Coordination of all parties for the loan signing
- Q/C of all aspects of the mortgage closing transaction
- Supervise field abstractors working on document retrieval
Records Manager
Bridgespan Title, Inc.
03.2002 - 01.2004
- Managed a team of 6 full time file clerks
- Designed initial layout and construction of a new file room. Developed the barcode-based system tracking files throughout multiple departments company-wide
- Maintained all files of the company’s mortgage closings; >100,000 files
Tier 2 Helpdesk Analyst
Accor Hotels, S.A.
12.2000 - 02.2002
- Provided PC and Network support to front desk and hotel management staff
- Process analysis
- Technical writing
Education
MBA - Business Administration And Management
Illinois Institute of Technology
Chicago, IL08-2025
BBA - Management Information Systems
The University of Texas At Austin
Austin, TX12-2001
Skills
- Digital Transformation
- Strategic Planning
- Project Management
- Program Management
- Process Development
- Product Development
- Enterprise Systems
- Account Management
- Operations management
- Staff Development
- Innovation Management
- Continuous Improvement
Certification
- Lean Six Sigma Black Belt, Six Sigma Global Institute, July 2024
- Lean Six Sigma Business Consultant, Six Sigma Global Institute, July 2024
- Lean Six Sigma Professional (LSSP-I), Six Sigma Global Institute, June 2024
- Lean Six Sigma Process Improvement Consultant, Six Sigma Global Institute, June 2024
- Project Management Professional (PMP), Project Management Institute, December 2023
- AWS Cloud Practitioner, Amazon Web Services, January 2021
- Security+, CompTIA, March 2017
- Network+, CompTIA, February 2017
APPLICATIONS & SYSTEMS
- Strategic Master Data Management
- Data Governance Frameworks
- Systems Interoperability Management
- Artificial Intelligence Development
- Machine Learning Development
- Enterprise Data Systems
- Enterprise Data Architecture
- Enterprise Systems Implementation
- Enterprise Data Warehouse
- Amazon Web Services Administration & Deployment
- Microsoft Azure Administration & Deployment
- Data Science
- Software Development Lifecycle
- Data Lakes & Data Lakehouse
- Data Record Lifecycle Mgmt.
- SQL
- Oracle
- Python
- XML
- JSON APIs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Management Practice Director
iSphere Innovation Partners, LLC
03.2024 - Current
Principal Consultant
iSphere Innovation Partners, LLC
04.2017 - 03.2024
IT System Administrator
Capital National Financial
05.2013 - 12.2016
Data Analyst
Institute for Evidence-Based Change
01.2011 - 03.2013
Data Analyst
Grossmont-Cuyamaca Community College District Auxiliary
11.2007 - 12.2010
Account Manager
Lender’s First Choice
02.2004 - 10.2007
Records Manager
Bridgespan Title, Inc.
03.2002 - 01.2004
Tier 2 Helpdesk Analyst
Accor Hotels, S.A.
12.2000 - 02.2002
MBA - Business Administration And Management
Illinois Institute of Technology
BBA - Management Information Systems
The University of Texas At Austin