Astute IT professional with proven ability to analyze, diagnose, implement or resolve technical issues. Possesses knowledge of Cisco Meraki, Nutanix, Cohesity, Mitel, RingCentral, O365, Windows Server and many other softwares/services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
Bonnell Aluminum
11.2019 - Current
Oversee and troubleshoot IT/OT infrastructure, including hardware, software, and network systems.
Implement and install new technologies, ensuring seamless integration with existing systems.
Deliver effective solutions to technical issues, providing prompt and accurate support to end-users.
Low Voltage Technician
System Integrations
02.2019 - 11.2019
Installed network switches, patch panels, CCTV, and access control panels.
Mounted panels for motion detectors, keypads and controls.
Demonstrated system use, maintenance and care to customers.
Education
CompTIA A+ Certification - CIT Administration And Management
Tennessee College of Applied Technology - Wilson
Lebanon, TN
2018
Skills
Teamwork
Project Management
Network Management
Service Desk
Customer Support
Data Retention
Accomplishments
Assisted in re-scheming numerous Cisco Meraki switches' VLANs to accommodate a more managed IT/OT network environment.
During the recent Crowdstrike outage we remediated the issues on approximately 900 devices varying from Windows VMs, servers, and workstations before it negatively impacted the company.
Certification
CompTIA A+
CompTIA Networking+
Microsoft Network Fundamentals
Microsoft Security Fundamentals
Windows OS Fundamentals
Timeline
IT Technician
Bonnell Aluminum
11.2019 - Current
Low Voltage Technician
System Integrations
02.2019 - 11.2019
CompTIA A+ Certification - CIT Administration And Management