Summary
Overview
Work History
Education
Skills
Software
Certification
Languages
Timeline
Generic

Wealtheow Domingo

Lynwood,CA

Summary

Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Nurse Supervisor

Bixby Post Acute Rehab
04.2024 - Current
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Developed strong rapport with patients and families, providing emotional support during challenging situations.

Patient Account Representative

Knowtion Group
10.2022 - Current
  • Utilized computer programs to create invoices, letters and other documents.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Developed strong relationships with key contacts at insurance companies to expedite resolution of claim disputes or other account-related issues.

Customer Service Associate

Walgreens
10.2021 - 10.2023
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Patient Account Representative

Guidehouse
01.2022 - 09.2022
  • Facilitated smooth communications between patients, providers, and insurers, fostering an atmosphere of trust and collaboration.
  • Utilized computer programs to create invoices, letters and other documents.

Insurance follow-up Reperesentative

USCB America
09.2020 - 01.2021
  • Improved claim resolution times by consistently following up on outstanding insurance claims and diligently addressing any discrepancies.
  • Streamlined processing times for insurance claims by collaborating with billing departments to ensure proper documentation and coding practices were followed.

Cashier/ Guest Advocate

SEAFOOD CITY Supermarket
05.2020 - 09.2020
  • Processed refunds and exchanges in accordance with company policy.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Occupational Health Nurse/CCR Nurse

My Health
10.2018 - 10.2019
  • Improved employee health by implementing comprehensive wellness programs and initiatives.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.

Education

Bachelor Science in Nursing -

Our Lady of Guadalupe Colleges
Mandaluyong, Philippines
04.2013

High School Diploma -

St. John’s Academy
San Juan, Metro Manila
03.2009

Skills

  • Patient Assessments
  • Direct Patient Care
  • Documentation and Charting
  • Patient education and counseling
  • Patient care planning
  • Medication and IV administration
  • HIPAA Compliance
  • Insurance Billing
  • Medical Billing Understanding
  • Medical Billing

Software

EPIC

ARTIVA

Certification

  • Licensed Registered Nurse - License Number# 95370961

Languages

Tagalog
English

Timeline

Registered Nurse Supervisor

Bixby Post Acute Rehab
04.2024 - Current

Patient Account Representative

Knowtion Group
10.2022 - Current

Patient Account Representative

Guidehouse
01.2022 - 09.2022

Customer Service Associate

Walgreens
10.2021 - 10.2023

Insurance follow-up Reperesentative

USCB America
09.2020 - 01.2021

Cashier/ Guest Advocate

SEAFOOD CITY Supermarket
05.2020 - 09.2020

Occupational Health Nurse/CCR Nurse

My Health
10.2018 - 10.2019

Bachelor Science in Nursing -

Our Lady of Guadalupe Colleges

High School Diploma -

St. John’s Academy
Wealtheow Domingo