Summary
Overview
Work History
Education
Skills
Languages
Projects
Websites
Internships
Timeline
Generic

Webster An

Chicago,IL

Summary

Social Media & Community Manager with 10M+ views, 700K+ interactions, and a track record of driving growth through strategic content, data analysis, and community engagement. Experienced in e-commerce, CRM, and digital communications, with a strong foundation in business development and public service. Passionate about using both lived experience and learned professional expertise to uplift communities, amplify marginalized voices, and foster a more just and inclusive world.

Overview

5
5
years of professional experience

Work History

Social Media Manager & Community Consultant

Self
Remote
01.2025 - Current
  • Achieved 10M+ views and 700,000+ interactions through an ongoing Instagram campaign, reaching an average of more than 2,000,000 accounts every 90 day period.
  • Curated content calendars, responded to community interactions, and aligned brand voice with audience interests.
  • Strategic community outreach through replying to Story mentions and DMs.
  • Built and scaled social presence through organic strategy and engagement, steadily gaining more than 1,000 followers a month.
  • Attracted an international audience of actors, activists, athletes, artists, educators, politicians, influencers, and individuals of all races, genders, and backgrounds
  • Developing strategies for increasing reach and engagement rates.
  • Analyzing data trends to measure the effectiveness of campaigns and adjust strategies accordingly.

Business Operations Manager

Rockin' Rudy's & RR's Attic
Missoula, MT
09.2023 - 08.2024
  • Oversaw e-commerce operations of 22,000+ listings on eBay, managing inventory, logistics, and customer service.
  • Led daily operations including product merchandising, shipping coordination, and platform optimization.
  • Sales Clerk and Daily Duties at Rockin’ Rudy’s Attic.
  • Identified cost-saving opportunities throughout various processes and systems.
  • Worked closely with other departments and the Flagship store to ensure smooth operations across the organization.

Sales Associate

Rockin Rudy's
Missoula, MT
08.2022 - 08.2023
  • Cashiering (WooPOS Management)
  • Managing various departments of Rockin' Rudy's from T-shirts, to Jewelry, Music, Candy, Cards, Bath and Body Gifts, you name it.
  • Assisting customers, problem solving, organizing displays.

Vital Records Technician

Missoula County Clerk & Recorder
Missoula, MT
01.2022 - 05.2022
  • Issued certified records (Birth and Death Certificates) and supported residents in sensitive documentation processes.
  • Provided front-facing community service within the Missoula County Clerk & Recorder’s Office.
  • Maintained accurate data entry and collaborated with interdepartmental teams.

Research Assistant / GIS Consultant

Cia Siab Inc.
10.2020 - 11.2021
  • Part of a diverse research team including, NGO founders, graduate student managers, undergraduate researchers, contract consultants.
  • Developed workflows for GIS metadata, text analysis, and data visualization.
  • Created a Zotero-based research archive and collaborated on publishing a study on Anti-HMoob Violence.
  • Project available at: ciasiabinc.org/library

Online Sales & Web Content Developer

Rockin' Rudy's
Missoula, MT
10.2020 - 06.2021
  • Created and maintained a digital storefront (rockinrudys.com), uploading 2,000+ products with SEO-driven descriptions.
  • Managed customer shopping & inquiries via phone, email, in-store, eBay and Rockinrudys.com
  • Contributed to content development aligned with brand identity, staff picks and seasonal promotions.

Education

MBA - Marketing, Management, Finance, & Strategic Communication

Rome City Institute
Rome, Italy
05.2025

B.A. - Geography & Data Science Minor

Macalester College
Saint Paul, MN
05.2020

Skills

  • Social Media Strategy & Analytics
  • Community Engagement & Brand Storytelling
  • E-Commerce & Marketplace Optimization
  • Public Communication & Customer Service
  • Campaign Planning & Content Calendar Management
  • CRM & Inventory Systems
  • Data Entry, Validation & Analysis
  • Team Collaboration & Coaching
  • Microsoft Office Suite
  • Google Workspace (Sheets, Docs, Slides, Analytics)
  • Excel
  • Miro
  • Zotero
  • Canva
  • ArcGIS Pro & Online
  • Instagram - Professional Dashboard

Languages

German (C1 Proficiency, Humboldt University)

Projects

Anti-Hmoob Violence Database – public research hosted at ciasiabinc.org., Delta Airlines ESG Report – Analyzed corporate environmental and social strategy., CoreCivic Ethics Analysis – Evaluated effects of private prison contracts on public policy., State Level Analysis of Political Leanings & COVID-19 Social Distancing Measures, Geospatial Analysis of Measles Outbreaks CA (2015) and MN (2018)

Internships

  • English Teaching Assistant
  • KG 18 International School, Vienna, Austria | March 2019 - June 2019
  • Providing additional teaching support for faculty
  • Created lesson plans for students in years 4 and 8.
  • Individual tutoring for class 8 students to prepare for English proficiency exams.
  • Research Assistant
  • Mapping Prejudice Project, Remote | Aug 2024 - May 2025
  • Read and classify historic real estate indentures and deeds.
  • Creating metadata for future point data visualization
  • Data entry of addresses, lot numbers, relevant text information, racial covenants

Timeline

Social Media Manager & Community Consultant

Self
01.2025 - Current

Business Operations Manager

Rockin' Rudy's & RR's Attic
09.2023 - 08.2024

Sales Associate

Rockin Rudy's
08.2022 - 08.2023

Vital Records Technician

Missoula County Clerk & Recorder
01.2022 - 05.2022

Research Assistant / GIS Consultant

Cia Siab Inc.
10.2020 - 11.2021

Online Sales & Web Content Developer

Rockin' Rudy's
10.2020 - 06.2021

MBA - Marketing, Management, Finance, & Strategic Communication

Rome City Institute

B.A. - Geography & Data Science Minor

Macalester College

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