Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Weeda Fnu

Fairfax,VA

Summary

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
years of professional experience

Work History

Dunkin Donuts & Baskin Robbins
Fairfax, VA

Shift Manager
12.2020 - 12.2024

Job overview

  • Processed weekly payroll information using appropriate software applications.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Helped employees accomplish tasks during peak periods.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.

Cashier Customer Service
Fairfax, VA

Rose Store
12.2019 - 12.2020

Job overview

  • Handled customer complaints in a professional manner while working towards resolution.
  • Greeted customers upon entering the store and provided assistance with locating items.
  • Worked with cross-functional teams to achieve goals.
  • Delivered products to customer locations on time.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Planned and completed group projects, working smoothly with others.

Management Controls
California City, CA

Childcare Center Assistant Director
12.2016 - 12.2019

Job overview

  • Provided guidance to staff members on best practices for working with children.
  • Organized fundraisers for special events throughout the year.
  • Hired, mentored and monitored qualified childcare staff.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
  • Monitored compliance with state, federal and company regulations, standards and requirements.

Education

Aesthetics Institute of Cosmetology
Fairfax, VA

Some College (No Degree) from Certificate Aesthetician

University Overview

Skills

  • Equipment Troubleshooting
  • Quality Assurance
  • Supply Ordering
  • Inventory Control
  • Flexible Schedule
  • Schedule Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

Shift Manager
Dunkin Donuts & Baskin Robbins
12.2020 - 12.2024
Rose Store
Cashier Customer Service
12.2019 - 12.2020
Childcare Center Assistant Director
Management Controls
12.2016 - 12.2019
Aesthetics Institute of Cosmetology
Some College (No Degree) from Certificate Aesthetician
Weeda Fnu