Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Weixuan Chen

Albany,NY

Summary

Customer-focused professional with background in restaurant waiting. With experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include strong communication skills, ability to work under pressure, and commitment to providing exceptional customer service. Previous roles have showcased adaptability, teamwork, and the capacity to create positive dining experiences for guests.

Overview

Work History

Restaurant Waiter

Szechuan Opera
East Rutherford , NJ
06.2024 - 08.2024
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.

Education

Bachelor of Arts - History

SUNY At Albany
Albany, NY
05-2027

Skills

  • Service Quality
  • Order Taking
  • Table Setting
  • Food presentation
  • Menu knowledge
  • Item promotion
  • Tableside Service
  • Guest Relations
  • Food station setup

Languages

Chinese (Mandarin)
Full Professional
English
Professional

Timeline

Restaurant Waiter

Szechuan Opera
06.2024 - 08.2024

Bachelor of Arts - History

SUNY At Albany
Weixuan Chen