Weldon Edwards
Raising Cane's Chicken Fingers
Shreveport,US
1
Language
21
years of professional experience
Houseperson with experience supporting hotel housekeeping through linen collection, hallway upkeep, guest amenity delivery, and room setup. Maintains linen inventory, operates cleaning equipment, and helps room attendants keep turnover moving efficiently. Supports clean, welcoming spaces that strengthen guest satisfaction.
Work History
Crew Member
1 Year 11 Months- Process [number] customer orders daily while maintaining accurate payment handling and friendly service.
- Deliver fast, courteous counter service while keeping orders accurate and wait times manageable.
- Prepare and package menu items according to store standards for dine-in and takeout guests.
- Maintain clean work areas, dining spaces, and equipment throughout each shift.
- Support register operations by taking orders, entering details, and confirming customer requests.
HOUSE PERSON
11 Months- Handled [number] guest requests per shift while coordinating timely amenity delivery.
- Collected and organized linens for efficient laundering and faster room turnover.
- Kept hallways clean and welcoming while meeting daily cleanliness standards.
- Managed linen room supplies and restocked inventory to maintain optimal stock levels.
- Operated mechanical equipment to support daily cleaning tasks and upkeep.
- Assisted room attendants with bed preparation and trash removal, coordinating with team members on guest amenities and requests.
HOUSEMAN
1 Year 3 Months- Collected and managed linen for laundering, supporting timely processing and consistent availability across housekeeping operations.
- Stocked linen rooms efficiently, maintaining supply levels and operational readiness for guest room service.
- Operated cleaning equipment safely, used appropriate chemicals, and maintained high cleanliness standards in assigned areas.
- Kept guest room hallways clean and welcoming, strengthening the guest experience and supporting positive hotel reviews.
- Coordinated with team members to fulfill guest requests, set up rooms, and deliver Red Carpet Customer Service.
TIER 1 CALL SUPPORT AGENT
5 Years 2 Months- Resolved complex customer issues by actively listening, clarifying needs, and delivering accurate solutions.
- Educated customers on products, programs, and services while supporting sales conversations with clear product information.
- Processed orders, forms, and applications accurately while using CRM software to document customer interactions.
- Routed calls to appropriate staff members and followed legal and company guidelines during customer interactions.
- Collected market research insights from customer conversations to support business growth and competitive awareness.
CUSTOMER SERVICE REPRESENTATIVE
2 Years 9 Months- Prepared food orders and kept service stations clean, organized, and stocked throughout each shift.
- Processed sales transactions accurately and suggested menu items to support upselling at the register.
- Managed inventory checks, shipment processing, and merchandising tasks to keep product displays ready for service.
OVERNIGHT MAINTENANCE
2 Years 6 Months- Maintained public restrooms, offices, breakrooms, and parking areas through nightly cleaning and trash removal.
- Waxed floors and completed store sweeps to keep customer areas presentable and safe for opening.
- Stocked merchandise in the garden center and supported organized product presentation.
- Watered flowerbeds and maintained the garden center’s appearance through routine upkeep.
- Handled trash can changes and basic facility upkeep to support smooth overnight operations.
GARDEN CENTER ASSOCIATE
1 Year- Watered flowerbeds and stocked garden center merchandise to keep displays organized and sales-ready.
- Cleaned public restrooms and breakrooms to maintain a sanitary environment for customers and staff.
- Maintained offices through routine cleaning and trash removal during overnight maintenance shifts.
- Performed parking lot sweeps and changed garbage cans to keep exterior areas tidy.
- Waxed floors and completed store floor sweeps to support a clean and safe shopping space.
Education
High School Diploma
Skills
Customer service
Customer support
Customer relations
Sales
Call center
Inventory management
Shipment processing
Merchandising
Stocking
Cleaning
CRM software
LANGUAGES
English (Native).
Personal Information
Title: Customer Service Representative
Timeline
Crew Member
Raising Cane's Chicken Fingers
11.2024 - CurrentRead More
HOUSE PERSON
Residence Inn by Marriott
05.2021 - 04.2022Read More
HOUSEMAN
Boomtown Casino & Hotel
01.2020 - 04.2021Read More
TIER 1 CALL SUPPORT AGENT
Teleperformance
05.2014 - 07.2019Read More
CUSTOMER SERVICE REPRESENTATIVE
SUBWAYRestaurants
09.2009 - 06.2012Read More
OVERNIGHT MAINTENANCE
Walmart
10.2006 - 04.2009Read More
GARDEN CENTER ASSOCIATE
Walmart
01.2006 - 01.2007Read More
Booker T. Washington High School
High School Diploma
Read More