Wenceslas Mbelani
Fort Worth,TX
Summary
Accomplished training coordinator with a proven track record in developing and delivering comprehensive training programs in the manufacturing sector. Highly skilled in coordinating training logistics, collaborating with subject-matter experts, and creating dynamic learning environments that engage and motivate learners. Continuously evaluates and improves training effectiveness to drive organizational success. Seeking a remote or onsite training coordinator role to leverage strong instructional design, facilitation, and program management skills in contributing to employee professional growth and supporting organizational objectives.
Overview
7
7
years of professional experience
Work History
Training Coordinator
Petmate
05.2023 - Current
- Developed and facilitated comprehensive training programs for new hires, focusing on product knowledge, sales techniques, and company policies
- Conducted regular assessments and provided feedback to ensure effective knowledge transfer
- Collaborated with subject-matter experts to continuously update and improve training content
- Maintained accurate records of training attendance, evaluations, and certification data
- Analyzed training effectiveness metrics and provided recommendations for program enhancements
- Fostered a positive learning environment by promoting interactive sessions and encouraging knowledge sharing
- Implemented a new LMS, increasing training engagement by 20%
- Developed a virtual training program, reducing onboarding time by 30%
- Committed to creating a dynamic and collaborative learning environment
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
Team Lead
GameStop
01.2020 - 01.2023
- Generated production reports to communicate team's performance to management effectively
- Rotated through production tasks and completed them efficiently, taking a hands-on approach to work
- Facilitated growth by providing timely and constructive guidance and feedback to enhance specific knowledge and skills
- Managed essential equipment and materials, allocated time effectively, and ensured compliance with procedures and quality standards
- Redesigned a production line under tight time and budget while leading a cross-functional team of 24 members
- Enhanced inventory precision through stronger monitoring mechanisms and periodic cycle counts
- Monitored, tracked, and evaluated associate performance based on pre-determined KPIs, and completed accurate, on-time reports and documentation
- Attended in-service and special training courses to continually develop professional abilities and knowledge
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Backup Lead
GameStop
07.2019 - 11.2019
- Ensured timely and accurate delivery of goods from suppliers by receiving and scanning inventory, marking and recording storage locations, and issuing credits and return-to-vendor tracking
- Oversaw and led daily activities of associates to achieve goals, addressed performance issues, identified areas for improvement, and implemented process enhancements
- Oversaw the transition to a new cloud-based backup solution, resulting in increased flexibility and reduced infrastructure costs.
- Provided support during actual disaster recovery events, leading the team in executing established protocols efficiently.
- Managed vendor relationships to ensure timely delivery of hardware and software resources necessary for optimal backup infrastructure performance.
- Streamlined backup processes for faster results, utilizing cutting-edge software tools.
Associate
UPS Freight
07.2017 - 01.2018
- Planned work schedules, assigned duties, and maintained sufficient staff for effective performance and prompt response to changing workloads
- Sorted and relocated products from received shipments to their suitable positions, issued credits, and created return-to-vendor tracking
- Followed up with customer concerns, verified long-term satisfaction, conducted research, analyzed data, and submitted reports detailing findings
Education
Google Project Management Professional Certificate - Agile Project Management
Coursera
01.2024
Google Project Management Professional Certificate - Foundation of Project Management
Coursera
01.2024
Certificate of Completion - Introduction to Vertex AI Studio
Coursera
01.2023
Certificate of Completion - Introduction to Generative AI
Coursera
01.2023
Associate of Applied Science - Information Technology Network Support
Tarrant County College
Hurst, TX01.2022
Certificate of Completion - Entry Level Networking Support
Tarrant County College
Hurst, TX01.2022
Certificate of Completion - Cisco Support
Tarrant County College
Hurst, TX01.2022
Certificate of Completion - Information Technology Support Networking Systems
Tarrant County College
Hurst, TX01.2021
Skills
- Google Drive
- Linux
- Windows Server
- Google Suite
- Microsoft 365
- Active Directory
- Operating Systems
- Computer Networking
- Network Support
- Instructional Design
- Learning Management System (LMS)
- Learning Technology Integration
- Agile methodologies
- Decision Making
- Task Prioritization
- Coordination
- Management
- Conflict Resolution
- Teamwork and Collaboration
- Coaching
- Mentoring
- Leadership
- Research
- Verbal and written communication
- Presentation
- Training material updates
- Training delivery
- Leadership training
- New hire on-boarding
- Course material creation
- Project Management
- Classroom experience
- Problem-solving abilities
- Multitasking Abilities
Personal Information
Title: TRAINING COORDINATOR
Languages
French
Full Professional
Timeline
Training Coordinator
Petmate
05.2023 - Current
Team Lead
GameStop
01.2020 - 01.2023
Backup Lead
GameStop
07.2019 - 11.2019
Associate
UPS Freight
07.2017 - 01.2018
Google Project Management Professional Certificate - Foundation of Project Management
Coursera
Certificate of Completion - Introduction to Vertex AI Studio
Coursera
Certificate of Completion - Introduction to Generative AI
Coursera
Associate of Applied Science - Information Technology Network Support
Tarrant County College
Certificate of Completion - Entry Level Networking Support
Tarrant County College
Certificate of Completion - Cisco Support
Tarrant County College
Certificate of Completion - Information Technology Support Networking Systems
Tarrant County College
Google Project Management Professional Certificate - Agile Project Management
Coursera
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