Summary
Overview
Work History
Education
Skills
Certification
Timeline
Wenda Schuster

Wenda Schuster

Mount Pleasant

Summary

Experienced Pharmacy technician professional with strong leadership and relationship-building skills. Excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal. Skilled at filling prescriptions, patient care and data entry. Familiar with medication compounding and pharmaceutical calculations.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Sr. Certified Pharmacy Technician

Pick N Save Pharmacy
04.2021 - Current
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
  • Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
  • Answered patients' questions and troubleshot prescription issues.
  • Prepared bottle labels.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Sr. Certified Pharmacy Technician

Fresenius Kidney Care Lake Bluff
06.2015 - 02.2019
  • Customer service, ordering supplies, data entry, helping nurses with patients, working with travel team.
  • Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Closely monitored department performance metrics.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.

Sr. Certified Pharmacy Technician

Walgreens Pharmacy
06.1998 - 06.2015
  • Properly filled and dispensed an average of 80 prescriptions per day.
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Conducted routine inspections of medication storage locations.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Performed technical processes required to dispense medications to patients.
  • Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
  • Completed new and updated patient profiles, including lists of patient medications.
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
  • Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.
  • Reconstituted oral liquids.
  • Efficiently operated cash register and handled cash, checks, and charge transactions.
  • Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Prepared medications such as emulsions, liquids, powders and ointments.
  • Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
  • Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications before dispensing medications.
  • Closely monitored department performance metrics.
  • Partnered with management team to develop and implement in-store programs to increase sales.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Hosted 2 successful annual healthcare education and flu clinics.

Education

High School Diploma - Biology, Chemistry, Physics

Mundelein High School, Mundelein, IL
01.1989
  • Continuing education in Biology
  • Coursework in Biology, Chemistry and Physics

Skills

  • Strong verbal communication
  • Self-motivated Extremely organized
  • Powerful negotiator Risk management processes and analysis
  • Retail pharmacy procedure knowledge
  • Prescription filling training
  • HIPAA Regulations
  • Inventory maintenance system
  • In good standing with the [state Illinois name] Board of Pharmacy
  • In-depth pharmacy law knowledge
  • HIPAA compliance
  • Immunization administration

Certification

  • CPR certification
  • Pharmacy Technician Certificate

Timeline

Sr. Certified Pharmacy Technician - Pick N Save Pharmacy
04.2021 - Current
Sr. Certified Pharmacy Technician - Fresenius Kidney Care Lake Bluff
06.2015 - 02.2019
Sr. Certified Pharmacy Technician - Walgreens Pharmacy
06.1998 - 06.2015
Mundelein High School - High School Diploma, Biology, Chemistry, Physics