Wende "Juliana" Mefferd

Long standing member of a high performing billing department responsible for 8 physicians and support staff. Continuously receiving outstanding recognition and excellent job performance evaluations.

• Increased revenue by identifying and resolving billing errors in timely manner.
• Streamlined revenue cycle process to improve efficiencies resulting in faster payment collection.
• Collaborated with front desk staff to ensure accurate billing and audits.
• Analyze financial reports to identify trends and areas of improvement.
• Synthesize billing data to create consumable reports.

Successfully ran small business specializing in handcrafted fibre artisan items. Brought products to market by leveraged retail, online, and 20+ vendors.

• Extensive knowledge of wholesale accounts, inventory tracking, accounts payable and receivable.
• Efficiently maintained and reported quarterly excise, B&O, local sales taxes, and business archives.
• Opened and operated small brick and mortar shop featuring 20+ artisan vendors.
• Diversified small business product growth through marketing, artisan events, and social media.

Senior accounts payable member of corporate accounting team providing support across multiple locations.

• Negotiated vendor payment terms resulting in stronger cash flow.
• Compiled financial information data reports and maintained quarterly B&O taxes across 23 branch locations.
• Collaborated with operations to analyze store-level expenses and maintain facilities budget.
• Accountable for accurately processing invoices and journal entries, year-end account reconciliation, and financial audits schedule.

Supervised local service dispatch team for highly competitive HVAC mechanical contractor.

• Facilitated communication between dispatch and 15 service department journeymen to increase efficiency in scheduling and productivity.
• Assisted Service Division Vice President with annual employee reviews, personnel issue resolution, timecards, and vacation/on-call schedules.
• Scheduled local and national clients for service and maintenance contracts while ensuring strong customer relations.