Wendel Aguilar
Los Angeles
Summary
Meticulous Assembler proficient in blueprint reading and interpretation. Team player dedicated to meeting tight production deadlines. Dependable self-starter experienced in manufacturing productions, assembly, welding, fabrication, quality assurance, machine operation and maintenance. Understanding of "Kaizen" meaning "continuous improvment." A student of life (there is always something to learn).
Overview
14
14
years of professional experience
Work History
Motorcycle Technician
CENTERRA INTEGRATED SERVICES LLC
HERNDON, VA
10.2022 - Current
- Diagnosed mechanical issues in motorcycles using industry-standard tools and diagnostic equipment.
- Performed routine maintenance including oil changes, tire rotations, and brake inspections.
- Collaborated with team members to streamline repair processes and enhance workflow efficiency.
- Trained junior technicians on proper repair techniques and safety protocols.
- Implemented quality control measures to ensure high standards of service delivery.
- Maintained accurate records of repairs, parts inventory, and customer interactions in shop management software.
- Resolved customer complaints effectively by providing tailored solutions and follow-up services.
- Collaborated with team members to complete complex repair jobs, resulting in increased productivity and customer satisfaction.
- Safeguarded customer trust by adhering strictly to safety regulations during all repair processes.
- Enhanced customer satisfaction by performing diagnostic tests and repairs on motorcycles efficiently and accurately.
- Utilized advanced diagnostic tools to quickly identify problems with motorcycles'' engines or electrical systems, minimizing time spent on unnecessary repairs.
- Reduced downtime for clients by swiftly troubleshooting and resolving motorcycle issues.
- Played a key role in increasing the shop''s efficiency by recommending and implementing new tools or processes that streamlined motorcycle repair workflows.
- Actively participated in regular staff meetings for continuous improvement of shop operations.
- Provided excellent customer service by addressing client concerns promptly, explaining technical issues clearly, and offering expert advice on motorcycle care.
Welding/Sheetmetal Assistant
Rick Sachs Welding
Lake County, CA
10.2019 - 06.2022
- Resolved customer inquiries and issues promptly, enhancing client satisfaction with services provided.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
- Led quality assurance inspections to uphold standards in finished products and minimize defects.
- Utilized welding equipment and hand tools to safely complete predetermined operations.
- Used gauges, templates along with other measuring devices to inspect production parts,
- Assistance with installations.
- Maintenance of equipment, tools, and work vehicle.
Powersports Technician
A Theory In Design
Los Angeles, CA
05.2012 - 10.2019
- Diagnosed and repaired mechanical issues in various powersports vehicles.
- Conducted routine maintenance to ensure optimal vehicle performance and safety.
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on work projects.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Education
Research And Development Management - Motorcycle Technician Program
Universal Technical Institute, US
Phoenix, AZ10-2005
High School Diploma -
John Marshall High School
Los Angeles, CA06-1996
Skills
- Oil change services
- Carburetor systems
- Fuel injection systems
- Tire mounting
- Brake systems
- Basic Machine Operation
- Safe Equipment Operation
- Tool Retrieval
- Repair Work
- Welding and Fabrication
- Installation and Maintenance
- Job Order Prioritization
- Following Procedures and Protocols
- Job Inspections
- Assembly of Parts with Schematics
- Use of Hand Tools and Power Tools
Timeline
Motorcycle Technician
CENTERRA INTEGRATED SERVICES LLC
10.2022 - Current
Welding/Sheetmetal Assistant
Rick Sachs Welding
10.2019 - 06.2022
Powersports Technician
A Theory In Design
05.2012 - 10.2019
Research And Development Management - Motorcycle Technician Program
Universal Technical Institute, US
High School Diploma -
John Marshall High School