Wendi Loftus
Jacksonville,FL
Summary
Seasoned Leasing Specialist bringing proven skills in negotiating, preparing and finalizing Lease agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Weller Management
11.2022 - 05.2024
- Oversee daily operations at property with 400 units
- Conduct Background and Credit screening for each applicant
- Maintained units to ensure market readiness, coordinated and led apartment tours
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Participated in regular training sessions to stay current on industry trends and best practices.
Floating Leasing Professional
Blue Rock Premier Properties
01.2022 - 11.2022
- Oversee daily operations at property with 250 units
- Bake fresh cookies & prepare fresh lemonade each morning prior to opening the office, sparkle show units
- Oversee daily operations
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
Leasing Consultant
Highmark Residential
04.2020 - 09.2021
- Oversee daily operations at property with 820 units
- Monitored status of all active leases to prepare for renewals or vacancies
- Competed weekly market surveys
- Walked all vacant units to ensure market readiness, coordinated and led apartment tours
- Obtain all required verifications for applicants & processed applicant screenings in a timely manner
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Responded to requests and scheduled appointments for property showings.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Leasing Consultant/Director of Marketing
S2 Residential
09.2016 - 03.2019
- Oversaw daily operations, maintenance and administration of various properties, ensuring 100% operational efficiency
- Showed prospective residents the properties, highlighting features & redirecting concerns to capture interests
- Provided accurate records of all correspondence with residents
- Maintained units to ensure market readiness, coordinated and led apartment tours
- Performed administrative duties such as rent collections, communicating with residents via written correspondence, maintaining property and facilities, administering lease closings
- Addressed, investigated and resolved resident complaints and documented actions taken
- Assisted in development of marketing plans, internet and print advertisements & marketing copy
- Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms and documented updates, payments & property maintenance services
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
High School Diploma -
Brunswick High School
Brunswick Georgia06.2007
Skills
- Ability to multitask
- Time management
- Closing techniques
- Overcoming objections
- Detail oriented
- Ability to manage conflicting priorities
- Complex Problem-solving
- Negotiation
- Office Management
- Fair Housing Regulations
- Conflict Management
- General Ledger Accounting
Certification
- CPR Certification
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Leasing Consultant
Weller Management
11.2022 - 05.2024
Floating Leasing Professional
Blue Rock Premier Properties
01.2022 - 11.2022
Leasing Consultant
Highmark Residential
04.2020 - 09.2021
Leasing Consultant/Director of Marketing
S2 Residential
09.2016 - 03.2019
- CPR Certification
- First Aid Certification
High School Diploma -
Brunswick High School
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