ZUMARA RIVERA
Orlando,FL
Summary
Professional and proactive in managing all aspects of the property, including leasing, maintenance, and tenant relations. Developed and maintained positive relationships with tenants to ensure a high level of satisfaction. Highly motivated and customer-focused Leasing Agent seeking an entry-level position to utilize my excellent communication skills and attention to detail to provide exceptional service to tenants and contribute to the success of a property management company. Seeking an opportunity to apply diverse management skills and give a plus to the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Omninet Capital Property Management Company
01.2025 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Assisted in preparing lease agreements and ensuring compliance with regulations.
- Responded promptly to tenant inquiries, fostering positive resident relationships.
- Conducted market research to assess rental rates and competitive offerings.
Leasing & Marketing Specialist
Willow Bridge Property Company
01.2022 - 01.2024
- Meeting potential renters and guiding them on tours of available units
- Following up on leads for potential renters
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified.
- Respond to phone and email requests with the goal of converting those leads to tours.
- Preparing leasing documents for potential renters using property standards and regulations
- Handling the collection of rent payments, security deposits and application fees
- Keeping residents informed of any changes to rental agreements or upcoming property issues.
- Developed and executed marketing campaigns to enhance brand visibility and engagement.
Leasing Professional
Concord Management
01.2020 - 01.2022
- Apartment leasing and compliance certifications.
- Marketing of property; monitoring competition.
- Computer data entry (Word, Excel, ATS and Yardi).
- Resident services; preparation of move-in documentation.
Education
Bachelor of Arts - Business And Administration
01.2020
MBA - Master of Science in Real Estate
09-2023
No Degree - Public Notary
09-2024
Skills
- Approachable and friendly
- Sales
- Event Management
- Bilingual (Spanish-English)
- Closing skills
- Impeccable professional appearance
- Fast learner
- Proficient in social media
- Presentation skills
- Marketing creator
- Problem-solving
- MS Office
- Customer Service
- Client relationships
- Graphic Design
- Ability to Multitask
- Computer Literacy
- Self-motivated
- Team Building
- Fair housing regulations
- LRO ,CRM, Yardi, Blue moon Lease, Knock
Certification
- Certified Apartment Leasing Professional (CALP), National Apartment Association (NAA)
- Certified Residential Leasing Professional (CRLS) National Association Of Realtors (NAR)
Timeline
Leasing Consultant - Omninet Capital Property Management Company
01.2025 - Current
Leasing & Marketing Specialist - Willow Bridge Property Company
01.2022 - 01.2024
Leasing Professional - Concord Management
01.2020 - 01.2022
Keiser University - Bachelor of Arts, Business And Administration
UCF University - MBA, Master of Science in Real Estate
Florida Notary Association - No Degree, Public Notary
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