Rita Laymond

Houston,TX

Summary

Driven and accomplished leasing agent with 5 years of hands-on experience in multifamily communities.

Skilled in lease management, financial operations, vendor coordination, and resident retention,

with a proven ability to boost occupancy rates. Passionate about creating thriving communities,

maximizing asset value, and ensuring every resident interaction reflects excellence and

professionalism. Recognized as a dependable leader who brings vision, strategy, and results to

every property managed.

Overview

years of professional experience

Work History

Leasing Consultant

RADCO Residential

09.2015 - 01.2019

•Serve as a point of contact for tenants, address their concerns and complaints, and manage lease agreements and renewals.

•Assist in marketing vacant properties, showing units to prospective tenants, processing applications, and conducting credit checks.

•Coordinate maintenance and repairs, schedule vendor services like landscaping and trash removal, and perform property inspections.

•Assist with rent collection, and processing payments.

•Provide general clerical support, maintain organized resident files, and assist with creating advertising materials and reports.

Leasing Coordinator

Milestone Management

08.2013 - 09.2015

•Responsible for Marketing

•Organizing Community

•Completing Market Surveys

•Training, Coaching, and Development with Leasing Agents

•Assisting New and Existing residents

•Approve and Deny prospects

Education

High School Diploma -

Ovey Comeaux High School

Lafayette, LA

No Degree -

University of Louisiana

Lafayette, Louisiana, LA

Skills

Relationship building and rapport
Business processes and procedures
Vacant unit monitoring
Fair housing mandates
Security deposit refunds
Training and mentoring

Multi-family property management
Problem resolution
Working collaboratively
Friendly, positive attitude
Decision-making

Timeline