Wendi Waszak
Swanton,OH
Summary
Dynamic Account Manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
28
28
years of professional experience
Work History
Account Manager
Stapleton Insurance
12.1996 - Current
Manage customer accounts for personal insurance. Process requests by phone and email for policy changes, as well as submitting claims and billing questions
Complete annual account reviews for clients.
- Maintain detailed records of all client interactions, ensuring timely follow-ups and proper documentation for future reference.
- Generate quotes and proposals for current and new clients to match individual needs.
Education
Lake High School
Millbury, OHSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Account Manager
Stapleton Insurance
12.1996 - Current
Lake High School
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