Wendla (Wendy) Asplund
Grand Junction,CO
Summary
Motivated and enthusiastic training professional eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 5 years of related experience and superior planning and time management abilities. Adept at planning and implementing onsite and remote training programs, Successful at developing training plans and supplementary materials to help students excel. Authoritative and clear communicator with enthusiastic style and insightful approach. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recovery Specialist / Case Manager
High Plains Mental Health Center
09.2023 - 05.2024
- Supported clients with compassionate, empathetic face-to-face counseling.
- Managed high volume of accounts while maintaining a professional demeanor and attention to detail.
- Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
- Documented case management activity for accurate, reliable records.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Facilitated group and individual therapy in outpatient setting.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Merchandising Specialist
Premium Retail Services Inc
03.2023 - 09.2023
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Communicated merchandising needs to store manager.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Conducted regular store audits to verify compliance with company policies.
HR Training Coordinator and Instructor
STRiVE
10.2018 - 02.2023
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Helped students explore concepts with engaging, learning-focused activities.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
Bachelor of Science - Organizational Leadership
Colorado Christian University
Denver, COBachelor of Science - Psychology
Colorado Christian University
Denver, CO12.2019
Associate of Science - Psychology
Colorado Christian University
Denver, CO12.2016
Undergraduate Certificate - Biblical Studies
Colorado Christian University
Denver, CO12.2015
Skills
- Case Management
- Certified Adult, Infant, Child First Aid CPR/AED
- Registered Behavior Technician (RBT)
- Nonviolent Crisis Intervention CPI
- Verbal and written communication
- Virtual Training
- Learning Management Systems
- Human Resources
- Coaching and Development
- Orientation and Onboarding
- Compliance Training
- Program Monitoring and Tracking
- Classroom experience
- Group Instruction
- Special Needs Clientele
- Public Speaking
Certification
- RBT Training, rethink - March 2023
- Case Management Training, January 2024
- Mental Health First Aid Training, March 2024
- Adult, Infant, Child First Aid, CPR, AED Instructor (Current)
Timeline
Recovery Specialist / Case Manager
High Plains Mental Health Center
09.2023 - 05.2024
Merchandising Specialist
Premium Retail Services Inc
03.2023 - 09.2023
HR Training Coordinator and Instructor
STRiVE
10.2018 - 02.2023
Bachelor of Science - Organizational Leadership
Colorado Christian University
Bachelor of Science - Psychology
Colorado Christian University
Associate of Science - Psychology
Colorado Christian University
Undergraduate Certificate - Biblical Studies
Colorado Christian University
- RBT Training, rethink - March 2023
- Case Management Training, January 2024
- Mental Health First Aid Training, March 2024
- Adult, Infant, Child First Aid, CPR, AED Instructor (Current)
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