Manon Doll-McGhee
Platte City,MO
Summary
Experienced mental health professional seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Relief Clinician/Housing Coordinator
The Harris Center For Mental Health And IDD
03.2022 - Current
- Coordinate with COC team and local housing landlords to negotiate rent and ensure over 100+ Competency Restoration clients have secure housing
- Manage database of housing resources/landlords and maintain records of all current permits/licenses
- Assist business office in scrubbing 500 WQ errors/week to guarantee billable services
- Provide backup support to COC team in processing billing for nursing department
- Evaluated client eligibility/managed application process for housing/rental assistance in accordance with 2022 TANF Grant state guidelines
- Created tracking system and processed/tracked payments for 1800 + TANF Grant applicants with $500k budget
Owner
Manon's Nannies LLC
06.2015 - Current
- Provide on-call/backup care services as well as nanny placements for 200+ agency families in KS, MO, and CO
- Provide childcare for business/corporate/church events in KS, MO, and CO on a weekly basis
- Oversee daily operations for a successful small business, streamlining processes and managing budget through Quickbooks online
- Hire and screen prospective nannies and sitters to maintain productivity and customer satisfaction
- Establish a loyal customer base by providing personalized attention and addressing concerns promptly
- Maintain a strong candidate database that increases agency loyalty and reduces turnover
Online Facilitator
University of Phoenix
01.2009 - 01.2017
- Facilitated online classes in Biological Foundations in Psychology
- Assessed students’ writing skills and knowledge of course material
- Provided weekly feedback on strengths and areas for growth
- Encouraged growth in the classroom by furthering class discussions with questions and relevant course materials
Housing Coordinator
MHMRA Of Harris County
11.2010 - 05.2015
- Responsible for supervision of 2 employees in the Network Management and Continuity of Care Departments
- Developed and maintained agency-wide community housing resources database
- Coordinated with local agencies to secure funding, ensuring the availability of affordable housing options
- Participated in community-wide Housing Committee with other community leaders and Houston City Council members
- Monitored Network Management external provider contracts
- Oversaw flex funding for agency crisis programs
Utilization Reviewer
MHMRA Of Harris County
01.2008 - 11.2010
- Assessed consumer’s needs to formulate treatment planning, admit/discharge planning, and service authorization
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy
- Responsible for daily and weekly reports related to GR utilization, caseloads, and quality issues
- Performed clinical assessments to evaluate the consumer’s priority population eligibility and treatment needs
- Responsible for conducting utilization review for 50+ consumers at state hospital facilities
Case Manager II
MHMRA Of Harris County
04.2007 - 01.2008
- Responsible for conducting assessments to develop an appropriate service plan for clients in the Katrina/Rita Counseling & Case Management Program
- Advocated for consumers to ensure that their needs were met within the MHMRA system and the community
- Developed treatment plans and maintained appropriate documentation for consumers
- Monitored 50+ client cases and made appropriate counseling and community referrals
Phone Counselor-Graduate Internship
Crisis Intervention of Houston, Inc.
04.2006 - 10.2006
- Served as phone counselor operating the crisis hotline
- Assisted with volunteer training program/volunteer interviews
- Represented organization by speaking at community events
- Provided all necessary documentation regarding incoming calls
Cognitive Therapist/Vocational Specialist/Team Leader-Project ReEntry
Larry Pollock, Ph.D, & Associates
07.2002 - 12.2005
- Case managed multiple consumers with Traumatic Brain Injuries
- Assisted and evaluated consumers with cognitive deficits and implemented strategies to improve cognitive functioning on the job
- Developed treatment plans and weekly activities for consumers
- Responsible for assisting consumers with resume building, interviewing skills, job search/placement, and on-site job coaching
Community Support Services Hospital Liaison/Case Manager
High Plains Mental Health Center
03.2001 - 02.2002
- Provided HPMHC consumers and State Hospital consumers with case management services to help sustain them in the community
- Helped coordinate comprehensive discharge planning for State Hospital consumers
- Assisted in providing psychosocial groups and activities for CSS consumers
- Advocated on behalf of patients' needs and preferences regarding treatment options, ensuring that all parties were informed of potential benefits and risks
Education
M.A. Psychology -
University of Houston-Clear Lake
Houston, TX12.2006
B.S. Psychology -
Fort Hays State University
Hays, KS12.2000
Skills
Clinical Documentation
Clinical assessment
Multidisciplinary Approach
Therapeutic Techniques
HIPAA
Patient Assessments
Treatment Planning
Patient Care
Timeline
Relief Clinician/Housing Coordinator
The Harris Center For Mental Health And IDD
03.2022 - Current
Owner
Manon's Nannies LLC
06.2015 - Current
Housing Coordinator
MHMRA Of Harris County
11.2010 - 05.2015
Online Facilitator
University of Phoenix
01.2009 - 01.2017
Utilization Reviewer
MHMRA Of Harris County
01.2008 - 11.2010
Case Manager II
MHMRA Of Harris County
04.2007 - 01.2008
Phone Counselor-Graduate Internship
Crisis Intervention of Houston, Inc.
04.2006 - 10.2006
Cognitive Therapist/Vocational Specialist/Team Leader-Project ReEntry
Larry Pollock, Ph.D, & Associates
07.2002 - 12.2005
Community Support Services Hospital Liaison/Case Manager
High Plains Mental Health Center
03.2001 - 02.2002
M.A. Psychology -
University of Houston-Clear Lake
B.S. Psychology -
Fort Hays State University
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