Wendy Aguilar
San Diego,CA
Summary
Enthusiastic leadership professional with over 10 years of experience in retail industry. Accomplished success with strong work ethic, adaptability, and exceptional interpersonal skills. Flexible, organized and motivated to apply creative organizational skills in various environments. Ambitious, career-focused team player seeking opportunities to master new skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Store Manager
Whiskey & Leather LLC
San Diego, CA
10.2021 - 10.2023
- Managed daily store operations and maximized sales through personal styling, merchandising strategies and exceptional customer service.
- Strengthened work flow productivity by hiring, training, managing and developing top talent to boost sales goals.
- Evaluated store performance and incorporated feedback through employee reflection emails to implement improvement plans.
- Formed and sustained relationships with regular clients through personalized outreach to enhance customer satisfaction.
- Boosted company sales by coordinating and showcasing monthly public events (trunk shows) in collaboration with other retail brands.
- Accompanied the business owner to LA Market showrooms and collaborated as a buyer for future product deliveries.
- Used Shopify Software daily to operate the company website, inventory and online customer service chat.
- Prepared monthly reports on sales figures, expenses, profits and payroll. Managed physical inventory tracking.
Visual Merchandising Manager
H&M Hennes & Mauritz
Carlsbad, CA
09.2014 - 10.2021
- Maintained Supervisor title for 2 years prior to working in the visual merchandiser role.
- Created window and in-store displays for the retail business and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Managed and held associates and department managers accountable of the visual maintenance and presentation of all departments.
- Produced various design layouts for window, interior and sign displays and floor plans.
- Inspired, trained and managed team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Created strategic floor mapping for product movement and lead the team in a timely and successful execution.
- Worked with multiple company and POS Software's.
- Provided indirect and direct customer service through visual merchandising to drive sales.
Education
Associate of Science - Business Administration
Mira Costa College
Oceanside, CA05.2015
Skills
- Bilingual - English and Spanish
- Shopify Web and POS Systems Software
- Business Leadership Management
- Professional Communication Skills
- Recruiting, Hiring and Training
- Social Media Content Marketing
- Interior and Window Display Merchandising
- Marketing Sales Strategies
- Retail Inventory Management
- Promotional Event Planning
- Performance Review Assessments
- Adaptability and Flexibility
Timeline
Store Manager
Whiskey & Leather LLC
10.2021 - 10.2023
Visual Merchandising Manager
H&M Hennes & Mauritz
09.2014 - 10.2021
Associate of Science - Business Administration
Mira Costa College
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