WENDY AYON
Los Angeles City
Pomona,CA
14
Years of experience
Detail-oriented administrative professional with experience in office operations, payroll support, accounting tasks, and client service. Handles timesheets, monthly reports, filing, document preparation, and clear bilingual communication in fast-paced settings. Focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Work History
Administrative Assitant
8 Months- Audited timesheets and processed overtime slips for accuracy and compliance with payroll procedures.
- Compiled and updated monthly team activity reports to ensure accurate tracking of departmental performance.
- Facilitated data entry, filing, organization, and word processing to streamline administrative processes.
- Prepared various documents for management.
- Assisted in daily operations of the department.
- Handled supply orders through city procurement procedures.
Insurance Sales Producer
7 Months- Identified and pursued new business opportunities to increase client base. by offering auto, homeowners and health insurance solutions
- Engaged prospective and existing clients through inbound calls to assess needs and provide tailored insurance solutions.
- Negotiate policy terms and premiums to secure favorable agreements for both clients and the company.
- Delivered exceptional customer service by addressing inquiries, clarifying policy details, and promptly resolving issues to enhance client satisfaction.
Life Insurance Agent
1 Year 2 Months- Created and tailored comprehensive insurance plans to meet clients' unique needs and objectives.
- Maintained compliance with laws, regulations, and company policies while effectively selling insurance products.
- Established strong client relationships through targeted cold calling and leveraging referrals from satisfied customers.
Accounting Clerk
2 Years 2 Months- Received and verified daily cash, checks, and deposits in the accounting system.
- Matched purchase orders with invoices, processed vendor bills, and issued timely payments to ensure accurate vendor relationships.
- Generated and sent client invoices, tracked incoming payments, and followed up on delinquent accounts to maintain cash flow.
- Compared bank statements, general ledgers, and financial logs to identify and resolve discrepancies, ensuring accurate financial reporting.
- Enter financial data accurately into accounting software, maintain digital/physical files, and ensure compliance with confidentiality and regulations.
Sales Coordinator
3 Years 4 Months- Sourced new sales opportunities through inbound lead follow up, cold calls, and emails, contributing to pipeline growth.
- Coordinated sales activities to enhance communication among internal teams and clients, improving collaboration.
- Developed and maintained sales reports using CRM software to track performance metrics.
- Created marketing materials to support sales initiatives and engage customers more effectively.
- Conducted waste assessments to evaluate customer compliance with city recycling regulations.
Senior Inside Sales Account Manager
6 Years 3 Months- Developed and maintained strong client relationships, managing account portfolios to ensure timely responses to inquiries and enhance customer satisfaction.
- Managed territory in Los Angeles, focusing on small businesses and multi-unit buildings, driving engagement and growth.
- Conducted research on competitive services and pricing models to inform strategies for client retention.
- Handled all cancellation requests according to the established escalation policy.
Education
Bachlor's Of Science
Diploma - General Studies
Some College (No Degree) - Business Administration
Skills
Administrative support
Data entry
Financial record keeping
Organization
Travel coordination
Technical Proficiency
Customer service
Bilingual communication
Record preparation
Self-starter
Instructional training
Communication
Personal Information
Title: Senior Office Specialist
LANGUAGES
English, Spanish
Timeline
Administrative Assitant
Los Angeles City
03.2026 - CurrentRead More
Insurance Sales Producer
Freeway Insurance
03.2025 - 10.2025Read More
Life Insurance Agent
New York Life Insurance
08.2023 - 10.2024Read More
Accounting Clerk
Modular Wheel Depot
05.2021 - 07.2023Read More
Sales Coordinator
Athens Services
06.2016 - 10.2019Read More
Senior Inside Sales Account Manager
Republic Serivces
03.2013 - 06.2019Read More
National University
Bachlor's Of Science
Read More
Huntington Park High
Diploma from General Studies
Read More
Rio Hondo College
Some College (No Degree) from Business Administration
Read More