Wendy Banegas
Pittsburg,CA
Summary
My commitment is to provide the community with mental health services as it is evident in our holistic approach to client care. To tailor individual service plans, emphasizing mental health counseling and supportive housing to enhance well-being and health outcomes. My bilingual communication skills and housing management proficiency have been instrumental in supporting a diverse client base and strengthening the community fabric skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Coordinator – HCS
Bay Area Community Services
08.2022 - Current
- Create individual service plans to meet the unique needs of each client in order to improve their overall health and accomplish housing goals
- Implement domain-based assessments, screening referrals, community planning and benefit coordination which supports wellness and recovery principles
- Continuously assess client’s individual risk status including environmental factors, substance abuse, physical conditions, etc
- Work closely with the multidisciplinary team of providers, nurses, social workers, and other allied health professionals to coordinate care plans (HSP’s), monitor progress (HMIS), and address any barriers or challenges that may arise
- Goal is to ensure that the clients receive the best possible care that meets their individual preferences and needs
- Determined need for special assessment activities for complex cases, effectively handling housing & care plans.
- Built strong relationships with clients to deliver emotional support and companionship
- Managed client caseloads effectively, ensuring timely follow-up and appropriate interventions
Affordable Housing Counselor
La Familia
07.2020 - 07.2021
- Offer emergency, transitional, and permanent housing and other supportive services for families experiencing homelessness through Alameda County’s Coordinated
- Provide outreach, engagement, linkage, and follow-up services to participants
- Serve as role model and coach to inspire, engage, and advocate for participants and their family member/caregivers’ rights
- Support and advocate for participants as they navigate the criminal justice and court systems
- Provide culturally competent supports to participants and their family members/caregivers
- Utilize Motivational Interviewing and other evidence-based interventions
- Accompany participants to appointments and other services
- Participate in weekly case management and peer review meetings, and monthly training sessions
- Provide linkage and warm hand offs to other community-based providers
- Provide quality documentation, e.g., progress notes, and report client progress to supervisors
- Utilize a personal computer to send and receive work-related electronic mail, and access and maintain electronic records and files via HMIS
Office Manager/Chiropractic Assistant
East Bay Chiropractor
01.2019 - 07.2020
- Ensures implementation of practice policies and procedures for the daily operations of the offices
- Maintain a clean and safe environment to ensure patient safety with COVID-19
- Deals discreetly with sensitive, confidential information concerning staff performance
- Scheduled initial exams & ROF for patients with MVA, PI, and WC cases
- Establish and enforce Healthcare Policies and Procedures
- Collecting and recording patients' personal and medical information
- Verifying payment methods, including patients' health insurance coverage
Certified Medical Assistant (Front & Back Office Temp. Pos.)
UCSF Neurosurgery & Oncology
01.2018 - 04.2019
- Assisted a variety of Physicians with various medical procedures, screened patients to gather information without requiring the exercise of judgment based on clinical knowledge
- Obtains vital signs, records patient history, and reviews patient’s medications
- Prepared and maintained examination and treatment areas
- Prepared patients for and assists with routine and specialty examinations, procedures, treatments, and minor office surgeries
- Schedule and reschedule patient appointments within electronic health records, maintain and update current information on physician schedules to ensure proper patient scheduling
Certified Medical Assistant
Island Medical Associates
12.2016 - 01.2018
- Initial/prepare patients exams, take medical information, measure vital signs, and assist during exams for approximately 40 patients a daily (Internal Medicine & Pediatrics)
- Conducted electrocardiograms (ECG), hearing/vision acuity tests, CDL physicals
- Maintained a safe and clean environment for the patients and the doctors, ensuring comfort for patients and stocked treatment rooms with necessary equipment and instruments
- Administered injections, preparing, and administering nebulizer treatments
- Assisted physician with various medical procedures, preparing referrals, calling in prescriptions to pharmacies
Office Administration/Support
SF IHSS PA (In-Home Support Service Public Authority)
06.2014 - 12.2016
- Distributed all incoming and outgoing mail and phone calls
- With knowledge of & sensitivity to confidentiality requirements for IHSS consumers
- Assisted Benefit Coordinator with Spanish-speaking IPs on benefits inquiries
- Ordered and maintains inventory and stock of office & kitchen supplies
Education
Associate's in Social Science -
Laney Community College
Oakland, CA05-2024
Medical Administrative Assisting – Certificate - National Health Careers Association; Certified Clinical and Administrative Medical Assistant curriculum
Pennco Tech
Blackwood, NJ03.2017
Skills
- Conflict Management
- Communication skills
- Client Relationships
- Group Facilitation
- Mental Health Advocacy
- Promoting Self-Reliance
- Community Resources
- Organizational Skills
Certification
- First Aid BLS/CPR with AED for Healthcare Provider, #N177933-8925, 01/01/26
- HIPAA Certification, #235745
- NHA Certified Clinical Medical Assistant (CCMA), #C3P8S3J5
- Infection Control and COVID-19 in healthcare, #235770
Volunteer Experience
Project Homeless Connect, 01/01/19, ongoing, Street-based outreach walks, hygiene kit packing, admin support. Linkage to medical support and covid screening.
Languages
Spanish
Native or Bilingual
Timeline
Care Coordinator – HCS
Bay Area Community Services
08.2022 - Current
Affordable Housing Counselor
La Familia
07.2020 - 07.2021
Office Manager/Chiropractic Assistant
East Bay Chiropractor
01.2019 - 07.2020
Certified Medical Assistant (Front & Back Office Temp. Pos.)
UCSF Neurosurgery & Oncology
01.2018 - 04.2019
Certified Medical Assistant
Island Medical Associates
12.2016 - 01.2018
Office Administration/Support
SF IHSS PA (In-Home Support Service Public Authority)
06.2014 - 12.2016
Medical Administrative Assisting – Certificate - National Health Careers Association; Certified Clinical and Administrative Medical Assistant curriculum
Pennco Tech
- First Aid BLS/CPR with AED for Healthcare Provider, #N177933-8925, 01/01/26
- HIPAA Certification, #235745
- NHA Certified Clinical Medical Assistant (CCMA), #C3P8S3J5
- Infection Control and COVID-19 in healthcare, #235770
Associate's in Social Science -
Laney Community College
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