Wendy Berg
Cumming,GA
Summary
Dedicated to building teamwork and positive outcomes. Proven ability to manage daily workload with accuracy and efficiency. Meticulous organizational skills and maintaining goals. Eager to enhance customer experiences and assist in all operations.
Overview
23
23
years of professional experience
Work History
Health Information Technician
Northside Hospital
Cumming, Georgia
03.2015 - 09.2025
- Managed patient health records and ensured accuracy of information systems.
- Coordinated data entry and maintained integrity of electronic health records.
- Maintained confidentiality of protected health information according to HIPAA standards.
- Assisted in training new employees regarding Health Information Management processes.
- Handled incoming calls and directed callers to appropriate department or employee.
- High volume accuracy in prepping and scanning of patient records.
- Designated Super User for implementation teams.
- Notary Public
HIM Technician
Olmsted Medical Center
Rochester, Minnesota
08.2013 - 06.2014
- Accurate scanning of paper documentation with over 98% accuracy.
- Performed document imaging audits.
- Served as Enterprise Master Patient Index (EMPI) data steward.
- Merged duplicate patient medical records.
HIM Supervisor/Manager
Olmsted Medical Center
Rochester, Minnesota
09.2002 - 08.2013
- (Moved to Technician role August 2013 with planned relocation out of state to allow for new Supervisor hiring and training)
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained new employees on procedures and best practices in patient care.
- Managed staff schedules to optimize workflow and enhance team productivity.
- Conducted regular performance evaluations to foster team accountability and improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Coordinated all document imaging and auditing.
- Developed test plans for all new electronic updates and implementation.
Education
Associate of Arts - Liberal Arts
Rochester Community And Technical College
Rochester, Minnesota, MNSkills
- Electronic health records
- Data entry accuracy
- HIPAA compliance
- Document imaging audits
- Performance evaluation
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Medical record auditing
- Quality improvement
- Document scanning
- HIPAA
- Customer service
- Office administration
- Training and mentoring
Timeline
Health Information Technician
Northside Hospital
03.2015 - 09.2025
HIM Technician
Olmsted Medical Center
08.2013 - 06.2014
HIM Supervisor/Manager
Olmsted Medical Center
09.2002 - 08.2013
Associate of Arts - Liberal Arts
Rochester Community And Technical College