Wendy Brown

Southeastern Pennsylvania Transportation Authority (SEPTA), Philadelphia, PA

1993 – November 2019

Transportation Manager – Subway & Elevated Division (2002 – 2019)

• Supervised subway / elevated train operators at a busy terminal, as well as other platform stations.

• Coordinated operations with train dispatchers, fellow managers, and district and yard personnel.

• Ensured adherence to safety regulations, operational schedules, and company policies.

Prepared operational reports, interviewed operators. Participated in annual recertification.

• Worked with team efforts to maintain service efficiency and passenger safety.

Train Operator / Conductor (1994 – 2002)

• Operated subway and elevated trains, ensuring safe and timely passenger transport.

• Maintained communication with dispatch and control for route coordination and emergencies.

Bus Operator (1993 – 1994)

• Delivered scheduled bus services with a focus on safety, customer service, and route adherence.

Certified Nursing Assistant (CNA)

• Provided direct patient care including bathing, feeding, and mobility assistance.

• Monitored patient conditions and reported changes to medical staff.

• Supported nursing teams in delivering quality patient care.

Security Screener at the Philadelphia airport

• Conducted pre-boarding security checks and monitored passenger screening processes.

• Ensured compliance with FAA regulations and safety procedures