Wendy Bushmire
California
Summary
Dynamic mortgage lending leader with a robust record of exceeding production goals and driving strategic growth. Generated over $25 million in monthly sales through effective relationship management and collaboration with real estate and dealership partners. Proven expertise in loan structuring and compliance enhances operational success and customer satisfaction.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Territory Manager
Sources 1 Financial Services
, USA
07.2024 - Current
- Identify business opportunities and generate profitable sales to exceed revenue goals.
- Cultivated and strengthened relationships with RV/Marine dealers in assigned territory to enhance collaboration and sales opportunities.
- Managed reports and conducted daily follow-ups to support dealers in securing approvals and fundings.
- Assist in the loan process, acting as a liaison between dealerships and corporate office.
Business Development Officer
CoastHills Credit Union
Camarillo, USA
09.2022 - 05.2023
- Consistently exceeded production goals, generating over $25 million in monthly sales volume.
- Cultivated strategic business partnerships, resulting in increased loan production and territory growth.
- Expanded relationships with auto, RV, and marine dealerships, enhancing market presence within assigned territory.
- Collaborated with internal departments to streamline loan processes and improve customer experience.
- Created and delivered presentations, proposals, and performance reports to effectively communicate business insights.
Regional Sales Manager
Consumer Portfolio Services
Los Angeles, USA
07.2021 - 09.2022
- Exceeded revenue goals through strategic territory management and dealer support.
- Identified and developed new business opportunities while growing existing accounts.
- Managed dealer relationships to enhance indirect lending operations across assigned territory.
- Liaised between dealerships and corporate underwriting/funding teams to facilitate effective communication and issue resolution.
- Assisted with loan approvals and coordinated funding and customer service resolutions to streamline processes.
Dealer Relationship Manager
Santander Consumer USA
Ventura, USA
12.2019 - 06.2021
- Managed dealer partnerships and loan pipelines from application to funding, ensuring smooth transaction processes.
- Increased loan applications and funded deals by maintaining strong dealer communication.
- Maintained high-volume dealer engagement, facilitating 30+ daily contacts to strengthen relationships and support loan transactions.
- Resolved compliance and funding issues to ensure timely loan closings.
- Conducted market research to identify and develop tailored lending solutions for dealership partners.
Relationship Manager / Vice President
Bank of the West, BNP Paribas
Los Angeles, USA
10.2012 - 11.2019
- Developed and onboarded new dealer relationships, enhancing market share and client engagement.
- Managed territory of 135 dealership accounts, resulting in significant indirect lending growth.
- Sold financing programs including super-prime, near-prime, and CPOV lending products.
- Cross-sold commercial floorplan and real estate lending solutions, increasing product adoption among dealers.
- Managed budgeting, expense control, and chargeback collections while maintaining strong client satisfaction.
Territory Manager / Loan Specialist / Branch Manager
RPM Mortgage
Roseville, USA
04.2010 - 09.2012
- Originated residential mortgage loans, managing transactions from application to closing to ensure client satisfaction.
- Marketed mortgage banking products, establishing connections to expand territory presence and drive loan production.
- Developed relationships with branches, referral partners, and banking channels to increase production.
- Recruited, trained, and managed personnel to enhance branch performance and customer service across Sacramento region.
- Oversaw branch operations while ensuring compliance with lending regulations.
Branch Manager / Loan Specialist
American Pacific Mortgage Corporation
Roseville, USA
04.2008 - 04.2010
- Originated residential mortgage loans, guiding borrowers through each step of the loan process to ensure a smooth experience.
- Enhanced branch revenue by implementing operational improvements and executing strategic sales initiatives.
- Cultivated strong referral networks and identified new mortgage business opportunities to drive growth.
- Ensured compliance with federal and state mortgage lending regulations.
- Improved customer retention by delivering personalized lending solutions and exceptional service.
Account Executive
JPMorgan Chase & Co.
Northern California, USA
11.2006 - 04.2008
- Managed over 50 mortgage brokers and lending accounts generating more than $100 million annually in sales volume.
- Ranked in the top 5% nationally for production and profitability.
- Expanded non-producing accounts, increasing profitability by over 20%.
- Developed marketing initiatives that strengthened referral partnerships, boosting loan production.
- Pre-underwrote loan files prior to submission to improve underwriting efficiency and approval ratios.
Regional Vice President
BWC Mortgage Services
Tahoe City, USA
09.2003 - 11.2006
- Led the top-producing office companywide in loan volume, profitability, commissions, and units funded.
- Opened and managed new sales office, achieving profitability within 90 days.
- Recruited, trained, and managed loan officers and support staff, enhancing team effectiveness.
- Oversaw mortgage origination activities with national, regional, and local lenders and brokers, ensuring compliance and efficiency.
Assistant Vice President / District Manager
JPMorgan Chase & Co.
Northern California, USA
04.1998 - 09.2003
- Directed startup operations for Northern California and Nevada territories, establishing foundational processes for market entry.
- Managed wholesale mortgage operations, leading a team of nine Account Executives to achieve operational goals.
- Built and maintained strong client relationships, effectively resolving escalated service issues to enhance client satisfaction.
- Earned Presidents Club and Circle of Excellence recognition for top performance.
Loan Specialist
JPMorgan Chase & Co.
Salt Lake City, USA
04.1996 - 04.1998
- Evaluated borrower financials, credit profiles, and property documentation to determine loan eligibility.
- Originated residential mortgage loans via referrals from realtors, builders, and past clients, enhancing client acquisition.
- Developed strong relationships with processing, underwriting, and management teams to facilitate efficient closings.
- Generated new business through strategic networking and referral development, expanding client base.
Education
Associate of Arts - Paralegal Studies
Phillips Jr. College
Salt Lake City, UT01-1993
Skills
- Territory management
- Indirect loan origination
- Loan types expertise
- Mortgage banking operations
- Lending compliance management
- Portfolio management
- Sales growth
- Client retention
- Sales team leadership
- Mentoring
- Salesforce familiarity
- Microsoft Office Suite expertise
Certification
- California Real Estate License, 2004-2016
- Presentation Training & Business Management Certifications
Timeline
Territory Manager
Sources 1 Financial Services
07.2024 - Current
Business Development Officer
CoastHills Credit Union
09.2022 - 05.2023
Regional Sales Manager
Consumer Portfolio Services
07.2021 - 09.2022
Dealer Relationship Manager
Santander Consumer USA
12.2019 - 06.2021
Relationship Manager / Vice President
Bank of the West, BNP Paribas
10.2012 - 11.2019
Territory Manager / Loan Specialist / Branch Manager
RPM Mortgage
04.2010 - 09.2012
Branch Manager / Loan Specialist
American Pacific Mortgage Corporation
04.2008 - 04.2010
Account Executive
JPMorgan Chase & Co.
11.2006 - 04.2008
Regional Vice President
BWC Mortgage Services
09.2003 - 11.2006
Assistant Vice President / District Manager
JPMorgan Chase & Co.
04.1998 - 09.2003
Loan Specialist
JPMorgan Chase & Co.
04.1996 - 04.1998
Associate of Arts - Paralegal Studies
Phillips Jr. College