Wendy Butten
Staten Island,NY
Summary
Organized Cleaner delivering efficient and high-quality cleaning services while building long-term client relationships. Competent Receptionist managing front office operations, including multi-line phone systems and visitor interactions.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Receptionist/Delivery Driver
Brooklyn Beer & Soda
Brooklyn, New York
01.2024 - 08.2026
- Managed front desk operations and greeted customers warmly.
- Handled incoming calls and directed inquiries to appropriate staff.
- Delivered packages efficiently across designated routes daily.
- Communicated with dispatch regarding delivery status and route changes.
- Utilized GPS technology for optimal route planning and navigation.
- Processed customer orders and maintained inventory records efficiently.
Cleaner
A & L Cleaning Service
Brooklyn, New York
03.2020 - 11.2023
- Maintained cleanliness and organization in residential and commercial spaces.
- Utilized cleaning supplies and equipment efficiently for various surfaces.
- Followed safety protocols to ensure a safe working environment.
- Adapted cleaning techniques based on specific client requirements and preferences.
Waitress
Mexico 2000
Brooklyn, NY
09.2018 - 01.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
Education
GED
Brooklyn, NYSkills
- Front desk management
- Call handling
- Order processing
- Customer service
- Team collaboration
- Time management
Languages
Spanish
Native/ Bilingual
Certification
- Food handler certificate
Timeline
Receptionist/Delivery Driver
Brooklyn Beer & Soda
01.2024 - 08.2026
Cleaner
A & L Cleaning Service
03.2020 - 11.2023
Waitress
Mexico 2000
09.2018 - 01.2020
GED