MARIA CEJA
York,PA
Summary
Client-focused nail technician specializing in creating exceptional client experiences through personalized consultations and expert nail artistry. Demonstrated commitment to maintaining hygiene standards and operational efficiency by optimizing appointment management. Successfully increased service sales through strategic upselling and enhanced customer interactions. Dedicated to fostering lasting client relationships while delivering outstanding nail services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Harrisburg, PA
10.2025 - Current
- Delivered packages efficiently to ensure timely arrivals and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Nail Technician
Luxe
Lancaster
10.2022 - Current
- Developed and maintained strong client relationships through exceptional service and personalized consultations.
- Maintained a clean and sanitary work environment, adhering to health and safety regulations.
- Managed appointment scheduling and customer inquiries to optimize daily operations and client flow.
- Implemented upselling techniques to promote additional services and products, contributing to increased sales.
- Managed daily cash register operations, ensuring accurate handling of transactions and maintaining a balanced cash drawer.
Shipping Lead
Schindler Elevator Corporation
York
10.2020 - 10.2022
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Sign Waver
Schindler Elevator Corporation
York
10.2017 - 10.2020
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
QA Analyst
Schindler Elevator Corporation
York
09.2015 - 10.2017
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Monitored inbound and outbound calls made by [Number] employees to provide constructive feedback.
Education
High School Diploma - undefined
Hoover High School
San Diego, USASkills
Quality Assurance
Relationship Building
Client Consultation
Appointment Management
Nail Artistry
Hygiene Standards
Customer Service
Cash Handling
Upselling Techniques
Front Desk Management
Certification
Nail technician
Languages
Spanish - Native
Timeline
Delivery Driver
Amazon
10.2025 - Current
Nail Technician
Luxe
10.2022 - Current
Shipping Lead
Schindler Elevator Corporation
10.2020 - 10.2022
Sign Waver
Schindler Elevator Corporation
10.2017 - 10.2020
QA Analyst
Schindler Elevator Corporation
09.2015 - 10.2017
High School Diploma - undefined
Hoover High School