Personable Office Assistant with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Experienced office worker with over 23 years of experience in customer oriented businesses. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
Work History
Office Assistant III
Family And Children Services, County Of Santa Cruz
Santa Cruz, CA
11.2017 - 02.2021
Prepared and processed confidential Court Reports for upcoming Foster Care cases, and processed Notice of Hearings for attorneys, judge to Santa Cruz County Superior Court via court data base as well as mailed to all relative parties.
Created and maintained Divisional and Conference calendars, via Outlook.
Maintained and distributed Foster Education Referral list to Social Workers and Foster Education liaisons.
Filed and mailed confidential forms and paperwork to various State and Federal departments for Native American Tribes and registered child abusers.
Covered reception, as assigned to answer phones, address walk-in clientele, deliver confidential fax materials and keep office equipment running.
Clerk
Elections/County Clerk County Of Santa Cruz
Santa Cruz, CA
06.2016 - 11.2017
Reviewed, input and updated confidential information, using County and Statewide databases.
Retrieved requested files and delivered to appropriate personnel.
Scanned and filed forms, reports, correspondence and receipts.
Operated office equipment such as copiers, scanners and fax machines.
Assisted customers on multi-line telephone system with information, scheduling and transferring to appropriate department.
Assisted customers with applications for various licenses and passports.
Interacted with customers by phone, email or in-person to provide information.
Inventory Manager/Assistant Business Manager
Pacific Veterinary Specialists And Emergency Servi
Capitola, CA
01.1999 - 05.2016
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Created production forecasts and plans based on usage forecasts, historical usage and product trends.
Conducted research to address shipping errors and packaging mistakes.
Handled day-to-day shipping and receiving.
Trained new staff on job duties, company policies and safety procedures
Developed criteria, application instructions, procedural manuals.
Maintained established levels of goods based on usage forecasts and demand to fulfill supplies on time.
Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Recorded information, shortages and discrepancies to keep records current and accurate.
Utilized DVMax software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
Conducted inventory audits monthly, quarterly and annually.
Assisted Business Manager with multiple responsibilities including:
Prepared, reviewed and sent confidential payroll for both hourly and production employees to offsite payroll company;
Managed daily reconciliation reports and made deposits;
Established individual contracts, weekly reports and communications for A/R
Created and updated software and variety of templates and manuals.
Answered telephones
Filed records, worked on data entry and word processing
Called on as Conflict Resolution staff member
Education
High School Diploma -
Bel Air High School
Bel Air, MD
Skills
Reliable and Punctual
Microsoft Office
Record Sorting and Filing
Multitasking and Prioritization
Attention to Detail
Problem Solving
Editing and Proofreading
Calendar Management
Verbal and Written Communication
Prioritization and Time Management
Timeline
Office Assistant III
Family And Children Services, County Of Santa Cruz
11.2017 - 02.2021
Clerk
Elections/County Clerk County Of Santa Cruz
06.2016 - 11.2017
Inventory Manager/Assistant Business Manager
Pacific Veterinary Specialists And Emergency Servi