Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Fiorilli

Lancaster

Summary

Organized and efficient administrative assistant skilled in schedule management and data entry. Known for maintaining confidentiality and providing exceptional support across departments, ensuring seamless operations and effective communication.

Overview

11
11
years of professional experience
1994
1994
years of post-secondary education

Work History

Principal Clerk Typist

Amherst Central School District
Amherst
07.2025 - Current
  • Assisted in coordinating school events and activities for staff.
  • Maintained inventory of office supplies and processed requisitions efficiently.
  • Placed orders for the school district and kept a detailed account of expenses.
  • Answered all incoming phone calls into the Curriculum Office and handled appropriately.
  • Managed the calendar of the Assistant Superintendent of Curriculum and Instruction and the Director of Curriculum and Instruction.
  • Organized files and maintained a systematic filing system for easy access.
  • Provided clerical support for various departments within the school district efficiently.
  • Maintained confidentiality of sensitive information regarding students, faculty and staff members.
  • Processed invoices for payments related to school activities.
  • Responded promptly to emails from staff members or parents.

Administrative Assistant 1

Buffalo Psychiatric Center
Buffalo
04.2025 - 07.2025
  • Managed scheduling for patient appointments and staff meetings.
  • Prepared and maintained confidential patient records and documentation.
  • Organized office supplies and maintained inventory for daily operations.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Proofread content for typo-free emails and documentation.
  • Attended monthly meetings and provided clerical support by taking meeting notes.

Office Assistant 1

Buffalo Psychiatric Center
Buffalo
07.2023 - 04.2025
  • Organized and maintained patient files in compliance with confidentiality standards.
  • Scheduled appointments for patients and coordinated with healthcare providers.
  • Maintained office supplies and ordered replacements as needed for operations.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered phone calls and directed them to appropriate personnel.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Input daily overtime and absences into system when needed.

Senior Clerk Typist

Amherst Central School District
Amherst
11.2021 - 07.2023
  • Processed student enrollment forms and maintained accurate records.
  • Typed correspondence and documents using various office software applications.
  • Assisted in scheduling meetings and coordinating school events.
  • Maintained inventory of office supplies and coordinated reordering as needed.
  • Proofread documents for errors prior to submission.
  • Processed incoming mail, sorted documents, and distributed accordingly.
  • Answered phone calls from parents and provided assistance as needed.

Senior Clerk Typist

Erie County District Attorney
Buffalo
08.2021 - 11.2021

• Received daily arrest record and sent emails to necessary agencies to expedite files, such as 911 recordings, CHAT and GPS logs, etc.

• Scanned documents and added the PDF to correct file.

• Prepared file folders with sensitive information and handed to appropriate ADA.

Senior Clerk Typist

Erie County Office of Mental Health
Buffalo
03.2021 - 08.2021
  • Used Word and Adobe to prepare reports, correspondences, and other required documentation.
  • Interacted with the public on phone and at reception desk to answer questions.
  • Maintained a computer filing system to store, retrieve and update completed Excel documents.
  • Took inventory of supplies and ordered supplies when needed.
  • Processed bills and vendor payments, maintaining detailed records and receipts.

Customer Service Coordinator

Seasonal Lawncare
Elma
07.2014 - 03.2021
  • Managed customer inquiries and resolved issues promptly.
  • Coordinated scheduling for lawn care services and staff assignments.
  • Trained new team members on customer service protocols and tools.
  • Maintained customer databases and updated service records efficiently.
  • Handled billing inquiries and processed payments accurately.
  • Provided customer service assistance to customers via phone and email.
  • Developed relationships with customers to ensure satisfaction.
  • Ensured that all customer inquiries were responded to in a timely manner.

Education

Depew High School
Depew, NY

Some College (No Degree) - Medical Office

Erie Community College
Buffalo, NY

Skills

  • Organized
  • Efficient worker
  • Data entry
  • Filing organization
  • Time management
  • Schedule and calendar management
  • Proficient with Microsoft Office
  • Proficient with Google platform
  • Confidential record handling

Timeline

Principal Clerk Typist

Amherst Central School District
07.2025 - Current

Administrative Assistant 1

Buffalo Psychiatric Center
04.2025 - 07.2025

Office Assistant 1

Buffalo Psychiatric Center
07.2023 - 04.2025

Senior Clerk Typist

Amherst Central School District
11.2021 - 07.2023

Senior Clerk Typist

Erie County District Attorney
08.2021 - 11.2021

Senior Clerk Typist

Erie County Office of Mental Health
03.2021 - 08.2021

Customer Service Coordinator

Seasonal Lawncare
07.2014 - 03.2021

Depew High School

Some College (No Degree) - Medical Office

Erie Community College
Wendy Fiorilli