Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Wendy Fox

Ogden,UT

Summary

Shift Lead Manager specializing in employee training and inventory management. Proven success in boosting team performance through effective communication and problem-solving skills. Upholds high cleanliness standards and operational efficiency, resulting in increased customer satisfaction, and streamlined processes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Crew Member

Sam's Club / Little Ceasars / Taco Bell
Ogden, Utah
09.2012 - 03.2025
  • Provided exceptional customer service in fast-paced environment.
  • Maintained organized and clean workstations and dining areas.
  • Assisted in food preparation while adhering to safety and health standards.
  • Operated point-of-sale system for efficient order processing.

Front End Team Lead

The Pie Pizzeria / Arby's
Ogden, Utah
02.2015 - 02.2020
  • Trained and mentored new staff on service protocols and menu knowledge.
  • Monitored inventory levels and communicated ordering needs to management.
  • Responded to customer inquiries in person and via phone.
  • Executed deep cleaning of restrooms, fryers, sinks, countertops, slicers, tables, chairs, and floors.

Shift Lead Manager

Subway / The Taco Maker
Ogden, Utah
06.2006 - 08.2010
  • Trained new employees on procedures, policies, and job functions to ensure compliance.
  • Inventory receiving, auditing, and restocking processes.
  • Managed daily cash intake by counting registers and deposits.
  • Directed production activities, and motivating employees to meet specifications.

Skills

  • Employee training
  • Time management
  • Problem solving
  • Attention to detail
  • Communication skills
  • Cleanliness standards

Certification

ServSafe Certification

#23773883

(2023-2028)

Timeline

Front End Team Lead

The Pie Pizzeria / Arby's
02.2015 - 02.2020

Crew Member

Sam's Club / Little Ceasars / Taco Bell
09.2012 - 03.2025

Shift Lead Manager

Subway / The Taco Maker
06.2006 - 08.2010
Wendy Fox