Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Wendy Fuentes

Las Vegas,NV

Summary

Well-qualified property management professional effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

10
10
years of professional experience

Work History

Sr. Performance Manager

RPM
04.2023 - Current
  • Collaborated with senior leadership to align individual objectives with organizational priorities, ensuring a unified approach to achieving targets for 21+ properties.
  • Facilitated change management initiatives that resulted in smoother transitions during periods of organizational restructuring or process improvements.
  • Leveraged analytical tools to provide insight and enhance performance.
  • Monitored key performance indicators and built processes to support team performance and growth.

Property Manager

Cushman Wakefield
08.2018 - 11.2022
  • Have achieved a minimum 1% NPR increase MOM
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.

Assistant Property Manager

Shamrock Communites
01.2017 - 08.2018
  • Updated customer accounts with interactions, payments and personal information for community of 400+ units.
  • Received, recorded, and banked Money Orders, checks, and vouchers as well as reconciled records of bank transactions
  • Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines
  • Assisted in creation of vendor contracts for outside vendors
  • Conducted apartment tours for potential tenants and answered any questions
  • Managed all day-to-day activities involving tenants, subcontractors and property management
  • Settled tenant conflicts in the most effective manner possible
  • Escalated critical issues to the property manager to ensure that they were immediately rectified.

Licensed Sales Agent

Last Call Insurance Services
02.2014 - 04.2017
  • Processed applications, payments, corrections, endorsements and cancellations
  • Developed, implemented and monitored new underwriting guidelines for the agency
  • Promoted agency products to customers in person, on the telephone and in writing
  • Prepared necessary paperwork to process insurance sales and renewals
  • Pursued continuing education and training programs to continue professional development
  • Followed up with potential clients regarding online information requests
  • Excel Yardi
  • Real Page Bugeting Vendor Management
  • Lease Administration Team Building and Recruiting

Education

Some College (No Degree) - Business Management

Barstow Community College
Barstow

Skills

  • Financial Budgeting and Reporting
  • Operating Cost Tracking
  • Occupancy Management
  • Staff Coordination
  • Community Engagement
  • Tenant and eviction laws
  • Property tours and inspections
  • Records and database administration
  • Coaching and Mentoring
  • Data Interpretation
  • Performance Analysis

Languages

Spanish
Native or Bilingual

Additional Information

Proficient in Yardi and Real Page

Timeline

Sr. Performance Manager

RPM
04.2023 - Current

Property Manager

Cushman Wakefield
08.2018 - 11.2022

Assistant Property Manager

Shamrock Communites
01.2017 - 08.2018

Licensed Sales Agent

Last Call Insurance Services
02.2014 - 04.2017

Some College (No Degree) - Business Management

Barstow Community College

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Wendy Fuentes