Wendy Garcia
North Hills,CA
Summary
A dedicated and patient customer service professional with a track record in fast-paced environments. Expertise in multitasking, remerchandising, and adapting to new challenges. Eager to contribute skills and grow even more in any new environment. Experienced with working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Customer Service Associate/Department Manager
Target
Encino
06.2021 - Current
- Makes sure to always provide an outstanding customer service, being helpful and ensuring positive experiences for every client
- Able to manage busy periods of work while handling inquiries and resolving issues that may occur
- Able to multitask throughout shift while assisting customers, manage the departments inventory, and make sure the store looks presentable/appealing to all guests
- Plans the remerchandising projects that change every couple months that bring in new products and enhances it's visibility to guest
- Answers calls from guests who seek help in finding products or seeking to find a solution to a issue they may have
- Always remains calm and professional in stressful circumstances and work effectively to diffuse tense situations
Crew Member/Server
McDonald's
North Hills
02.2020 - 05.2021
- Deliver exceptional service to guests making sure to always interact and always demonstrate a friendly demeanor
- Thrive in a fast paced environment, having to take orders while working on preparing meals and delivery them on time
- Manage multiple tasks together always ensuring a smooth dining experience for guests
- Maintain a clean and organized working area to make sure it was an appealing atmosphere.
- Complete opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Granada Hills Charter High School
05.2020
Skills
- Customer Service
- Multitasking
- Organization
- Communication
- Adaptability
- Quality Improvement
- Project Planning
- Teamwork and Collaboration
- Work Planning and Prioritization
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Associate/Department Manager
Target
06.2021 - Current
Crew Member/Server
McDonald's
02.2020 - 05.2021
High School Diploma -
Granada Hills Charter High School