Wendy Garfield
Central City,NE
Summary
Dedicated candidate eager to successfully develop and oversee programs of varying sizes. First-rate communication, interpersonal and organizational abilities. Driven to optimize processes and improve productivity to maximize program successes. Excel at managing stakeholder relationships and administrative functions. Offering 20 years of Human Services industry experience and knowledge.
Overview
23
23
years of professional experience
Work History
Program Supervisor
Better Living Foster Care And Family Services
03.2018 - Current
- Provided ongoing direction and leadership for program operations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Scheduled and conducted staff meetings and clinical case reviews to discuss new ideas and update participants on program details and milestones.
- Assisted with community resources for families to address mental health and chemical dependency, housing, employment, etc.
- Directed team of 1-15 personnel, overseeing records, performance and quality assurance.
- Developed and maintained relationships with external partners to facilitate program operations.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Direct Support Manager
Mosaic
01.2010 - 03.2018
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, staff, management and other professionals, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Wrote, implemented and trained staff on programming for each individual. Collaborated with service coordination and completed monthly summaries and tracking.
Children and Family Services Specialist
Nebraska Department Of Health And Human Services
03.2007 - 08.2009
- Advocated for children's safety and permanency by working with individuals, families and team members through case management.
- Utilized family centered practices and individualized planning in case management and decision making.
- Worked with various providers and professionals to provide resources for families to ensure that their needs are being met through formal or informal interventions.
- Wrote Case Plans and Court Reports to submit to Court and legal parties while meeting required deadlines.
- Helped families to achieve healthy, safe and stable environments.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Caseworker
Nebraska Department Of Corrections, NCCW
08.2005 - 03.2007
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
- Recorded case notes and prepared paperwork for the State of Nebraska Parole Board for inmates assigned to my caseload.
- Provided crisis intervention and case management services to inmates.
- Performed discharge planning, placement monitoring, and crisis intervention.
- Documented inmate progress and activities in accordance with Department policies and procedures.
- Provided crisis intervention services to inmates in emergency situations.
Probation Officer
State Of Nebraska Probation Office
09.2001 - 07.2005
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Completed reports on behalf of court and associated legal entities.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Supervised offenders to reduce risk to community.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Maintained compliance with all legal statutes, policies and procedures.
- Conducted investigations into violations and other allegations.
- Adhered to legal requirements by performing office, home and employment visits.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Performed both pre-sentence and pre-disposition investigations.
Education
Bachelor of Science - Psychology And Sociology
Peru State College
Peru05.2000
High School Diploma -
Aurora High School
Aurora, NE05.1996
Skills
- Creative Thinking
- Certification and Accreditation
- Complex Problem-Solving
- Program Requirements
- Scheduling Proficiency
- Team Meetings
- Employee Performance Reviews
- Program Monitoring
Timeline
Program Supervisor
Better Living Foster Care And Family Services
03.2018 - Current
Direct Support Manager
Mosaic
01.2010 - 03.2018
Children and Family Services Specialist
Nebraska Department Of Health And Human Services
03.2007 - 08.2009
Caseworker
Nebraska Department Of Corrections, NCCW
08.2005 - 03.2007
Probation Officer
State Of Nebraska Probation Office
09.2001 - 07.2005
Bachelor of Science - Psychology And Sociology
Peru State College
High School Diploma -
Aurora High School
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