Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Gutierrez

Marina,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Detail-oriented and knowledgeable Chiropractic Technician skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Spanish abilities.
  • Dependable Employee successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
  • Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
  • Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.
  • Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Server Shift Leader

Cibo Restaurant
11.2021 - Current
  • Serve food and beverages promptly with focused attention to customer needs
  • Work with POS system to place orders, manage bills, and handle complimentary items
  • Maintain a clean and organized dining area to uphold restaurant standards
  • Knowledge in wine and restaurant etiquette
  • Prepare and serve liquor, mixed drinks, wine, beer, snd non-alcoholic drinks as ordered

Chiropractic Technician

Cater Chiropractic
11.2017 - 11.2021
  • Schedule patient appointments, reactivation, therapy and consultations
  • Help doctor with patient notes and inferential or laser therapy
  • Spanish Translator
  • Conduct Consultations
  • Referral Coordinator
  • Edd Form Coordinator
  • Laser Therapy Technician



Manager

Jamba Juice
01.2014 - 11.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

Associate of Arts - General Studies: Arts And Humanities Emphasis

Monterey Peninsula College
Monterey, CA
05.2017

High School Diploma -

Monterey High School
Monterey, CA
05.2009

Skills

  • Analytical thinking
  • Patient evaluation
  • Strong clinical judgment
  • Assignment Delegation
  • Referral Coordinator
  • EDD Form Coordinator
  • Dining Room Management
  • Verbal and Written Communication
  • Dining Room Logistics
  • Bar Terminology

Languages

Spanish
Full Professional

Timeline

Server Shift Leader

Cibo Restaurant
11.2021 - Current

Chiropractic Technician

Cater Chiropractic
11.2017 - 11.2021

Manager

Jamba Juice
01.2014 - 11.2017

Associate of Arts - General Studies: Arts And Humanities Emphasis

Monterey Peninsula College

High School Diploma -

Monterey High School
Wendy Gutierrez