Wendy Hare
Snellville,GA
Summary
Dedicated professional with strong customer service skills. Proven ability to resolve issues promptly and manage time effectively, contributing to efficient office operations.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Office Assitant
J&J Services
Stockbridge, Georgia
01.2019 - Current
- Coordinated meetings and appointments for management.
- Streamlined daily office operations and maintained organized filing systems.
- Sorted and labeled electronic and physical files to enhance document retrieval efficiency.
- Assisted customers by answering questions and resolving issues promptly.
Call Taker/Dispatcher
On Demand Sedan an Limousine
Las Vegas, Nevada
01.2003 - 01.2004
- Managed incoming calls to schedule transportation services for clients.
- Coordinated with dispatch to ensure timely and safe vehicle assignments.
- Assisted drivers with route planning and scheduling for efficient pickups.
- Provided accurate information about service options and pricing to customers.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Maintained detailed records of customer interactions in company software.
Education
Some College (No Degree) - 911 P.O.S.T. Dispatcher
Napa Valley College
Napa, CASkills
- Call coordination
- Customer service
- Attention to detail
- Time management
- Effective communication
- Verbal and written communication
- Problem solving
- Prioritizing work
- Issue resolution
Certification
- CNA,PCT, Med Tech
Timeline
Office Assitant
J&J Services
01.2019 - Current
Call Taker/Dispatcher
On Demand Sedan an Limousine
01.2003 - 01.2004
Some College (No Degree) - 911 P.O.S.T. Dispatcher
Napa Valley College