Handles daily logistics
Jackson Logistics
- Negotiating freight prices, Appointing delivery times, Punctuality of deliveries, Communicating with companies to ensure satisfaction of deliveries to proper destinations.
Wendy Irby
Macon,Georgia
Summary
My primary objective is to obtain a position where I can grow professionally and interpersonally. I am self-motivated and able to work both independently and as collaborative team member.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Work History
Handled training of current and new team members
McDonald's
- Delegated company based responsibilities in a timely manner, Ensured customer issues were handled properly and in a timely fashion, In charge of handling currency on multiple occasions.
Handling corporate appointments for catering
Devine Palates (Family Business)
- Communicating with clients concerning menu choices, Décor, Responsible for staffing at events as well as payroll.
Floor Support Supervisor WAH
Sykes Enterprises
- Responsible for placing orders, canceling orders and tracking orders, Helping the customers navigate the online system and provide information for products, Responsible for helping team members resolve customer related issues through company's escalation process.
Tech Support Mac
Concentrix
- Responsible for Tech solutions, helping customer's navigate and troubleshoot personal devices, Customer support and understanding the customer's skill level and tailoring the troubleshooting to meet the customers needs, Collaborating with team members to provide effective and accurate information in a timely manner while keeping the customer engaged in the troubleshooting process, Adhering to client goals and guidelines, Helping the customers navigate the online system and provide information for products.
Quality Evaluator
Concentrix
- Responsible for daily and weekly coaching sessions with various advisors to maintain compliance with company and industry standards, Observing trends and changes to company policies and procedures and creating and implementing plans of actions, Scoring customer interactions per company compliance guidelines.
Education
High school -
Bayside High school
College -
Central Georgia Technical College
Phlebotomy -
American Professional Institute
Registered Medical Assistant -
Skills
- Organizational skills
- Interpersonal skills
- Management skills
- Microsoft Office
- Word
- Excel
- Windows 8
- Proficient in [Software]
- Shipping understanding
- Written Communication
- Effective Communication
- Creative Problem-Solving
- Problem-solving aptitude
- Task Prioritization
- Customer Service
- Positive Reinforcement Methods
- Interpersonal Skills
- Problem-solving abilities
- Attention to Detail
- Team building
- Multitasking
- Time Management
- Problem-Solving
- Professionalism
- Organizational Skills
- Active Listening
- Excellent Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
- Team Collaboration
References
- Xio'mara Boyd, Rental Reservation Representative, May 1999 - Present, (478)-216-2106
- Tony Jackson, Professional Driver, 2009- Present, (404) 916-6692
Timeline
Handles daily logistics
Jackson Logistics
Handled training of current and new team members
McDonald's
Handling corporate appointments for catering
Devine Palates (Family Business)
Floor Support Supervisor WAH
Sykes Enterprises
Tech Support Mac
Concentrix
Quality Evaluator
Concentrix
High school -
Bayside High school
College -
Central Georgia Technical College
Phlebotomy -
American Professional Institute